Medical administration contacts

Find the right department

Search individual contact routes for the team and purpose you need. Each result keeps its own phone, fax, email, address, source and restrictions.

Matching contact routes

16,111 contact routes · Page 188 of 323

Maryland Physicians Care

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Peer-to-peer request line (medical denials)

Phone 410-412-8297

Maryland · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

appeals grievances

Peer-to-peer request line (medical denials)

Official page read

Phone410-412-8297Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Leave member name, DOB, authorization number and caller contact information. Pharmacy peer-to-peer uses 1-888-258-8250; Evolent-reviewed denials use 1-800-424-4836.

View source ↗ · Source checked 2026-10-25 · medical management peer-to-peer ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maryland Physicians Care

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Pharmacy prior authorization department

Phone 888-258-8250Fax 833-896-0656

Maryland · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy prior auth

Pharmacy prior authorization department

Official page read

Phone888-258-8250Fax

833-896-0656

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Outpatient medication PA, non-formulary exceptions and pharmacy peer-to-peer. ePA via CoverMyMeds also accepted. Behavioral health and abuse-deterrent drugs are carved out to Maryland Medicaid fee-for-service.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maryland Physicians Care

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Pharmacy services — CVS/Caremark for MPC

Phone 800-364-6331

Maryland · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Pharmacy services — CVS/Caremark for MPC

Official page read

Phone800-364-6331Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Pharmacy benefit manager contact listed on MPC's contact page.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maryland Physicians Care

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Post-discharge services UM fax

No phone listedFax 855-905-5936

Maryland · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

fax prior auth

Post-discharge services UM fax

Official page read

Phone

No phone listed for this route

Fax

855-905-5936

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Post-discharge services utilization management requests.

View source ↗ · Source checked 2026-10-25

Report an update

Maryland Physicians Care

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Prior authorization / clinical review (phone prompts)

Phone 800-953-8854

Maryland · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Prior authorization / clinical review (phone prompts)

Official page read

Phone800-953-8854Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Menu guidance in the source record

Options 2 then 4 for Clinical Review

Menus can change. No live call verification is claimed.

Codes not found in the PA lookup tool: call Clinical Review. Scheduled inpatient/outpatient services and transplant PA requests fax 800-953-8856.

View source ↗ · Source checked 2026-10-25 · medical management UM section ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maryland Physicians Care

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider services (HealthChoice Medicaid)

Phone 800-953-8854Fax 866-333-8024

Maryland · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Provider services (HealthChoice Medicaid)

Official page read

Phone800-953-8854Fax

866-333-8024

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

MPC member and provider services share 1-800-953-8854; follow prompts for provider services (claims status, denials, eligibility). Fax listed is the provider services fax.

View source ↗ · Source checked 2026-10-25 · billing and claims page provider services ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maryland Physicians Care

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Scheduled inpatient and outpatient services and transplant request fax

No phone listedFax 800-953-8856

Maryland · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

fax prior auth

Scheduled inpatient and outpatient services and transplant request fax

Official page read

Phone

No phone listed for this route

Fax

800-953-8856

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Fax MPC Prior Authorization forms with clinicals for scheduled inpatient/outpatient services and transplants.

View source ↗ · Source checked 2026-10-25 · prior authorization page fax ↗

Report an update

Maryland Physicians Care

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Special Needs Coordinator / care management referrals

Phone 443-300-7325Fax 844-284-7698Published email

Maryland · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

case management

Special Needs Coordinator / care management referrals

Official page read

Phone443-300-7325Fax

844-284-7698

Published email

MPCSNC@mpcmedicaid.com

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Care management program referrals by phone, fax or email.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Masardis Local Health Officer — Maine

Public health departments · Explicitly scoped route — read the source and program restrictions

Local health officer — state directory

Phone 207-554-0289

Maine · Source checked 2026-10-22

Masardis municipal/plantation health-officer jurisdiction only; Aroostook County; Maine public-health district: Aroostook. County association is not countywide service.

Contact details, purpose & sources

public health

Local health officer — state directory

Official dataset read

Phone207-554-0289Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maine

Published service area

Masardis municipal/plantation health-officer jurisdiction only; Aroostook County; Maine public-health district: Aroostook. County association is not countywide service.

Aroostook County, ME · Area source ↗

Mailing address

Not researched for this route

Maine CDC official local-health-officer directory. Department contact number is reproduced without staff names or personal email addresses. State page provides no record update date, office address, fax or public mailbox. Read only; telephone reachability not tested.

View source ↗ · Source checked 2026-10-22

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mashantucket Pequot Tribal Health Services — Connecticut

Public health departments · Explicitly scoped route — read the source and program restrictions

Local public health administration — state directory

Phone 860-312-8014Fax 860-312-4883Mailing address

Connecticut · Source checked 2026-10-22

Tribal health jurisdiction: Mashantucket Pequot Tribal Nation. No county/planning-region jurisdiction inferred.

Contact details, purpose & sources

public health

Local public health administration — state directory

Official dataset read

Phone860-312-8014Fax

860-312-4883

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Connecticut

Published service area

Tribal health jurisdiction: Mashantucket Pequot Tribal Nation. No county/planning-region jurisdiction inferred.

Mailing address

P.O.Box 3260, Mashantucket, CT 06338

Published postal-box contact address; not an office location.

State directory read as a structured dataset. Named staff emails and emergency/police after-hours routes omitted. This is a local administrative route, not a medical emergency service.

View source ↗ · Source checked 2026-10-22 · Source published 2026-10-16 · Official town-to-local-health-agency dataset, updated October 16, 2026 ↗ · 2025 Census county subdivisions identify current Connecticut planning regions ↗ · 2025 Census county-subdivision file used for the explicit town crosswalk ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mashpee Health Department — Massachusetts

Public health departments · Explicitly scoped route — read the source and program restrictions

Town health department — county directory

Phone 508-539-1426Physical address

Massachusetts · Source checked 2026-10-22

Only Mashpee. County identifiers locate the named municipality; this is not countywide administration.

Contact details, purpose & sources

public health

Town health department — county directory

Official dataset read

Phone508-539-1426Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Published service area

Only Mashpee. County identifiers locate the named municipality; this is not countywide administration.

Barnstable County, MA · Area source ↗

Mailing address

Not researched for this route

Physical address

16 Great Neck Road, North Mashpee, MA 02649

Published public-health office location; separate mailing purpose is not established unless specified.

Barnstable County explicitly states that each of its fifteen towns has its own autonomous health department. Directory phone and office location are captured; named staff emails are excluded.

View source ↗ · Source checked 2026-10-22 · 2025 Census county-subdivision geography for the explicitly served municipality or municipalities ↗ · 2025 Census county-subdivision file used for the explicit town crosswalk ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mason County Health Department — Illinois

Public health departments · Explicitly scoped route — read the source and program restrictions

Public health administration

Phone 309-210-0110Fax 309-543-2063Published emailPhysical address

Illinois · Source checked 2026-10-22

Mason County (IDPH Area Served; program and local-jurisdiction limits may apply).

Contact details, purpose & sources

public health

Public health administration

Official dataset read

Phone309-210-0110Fax

309-543-2063

Published email

jtowery@masoncohealth.com

Publicly designated department administrative contact; this may be a named professional rather than a shared mailbox.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Illinois

Published service area

Mason County (IDPH Area Served; program and local-jurisdiction limits may apply).

Mason County, IL · Area source ↗

Mailing address

Not researched for this route

Physical address

1002 East Laurel Ave., Havana, IL 62644

Department office address published in the IDPH directory; a separate mailing destination is not stated.

Routine administrative contact from the Illinois Department of Public Health directory. The separate after-hours emergency column was excluded. The department website was not independently reviewed; confirm the appropriate program and secure document destination with staff.

View source ↗ · Source checked 2026-10-22 · Illinois DPH local health departments and official directory link ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mason County Health Department (West Virginia)

Public health departments · Explicitly scoped route — read the source and program restrictions

Department information — main published contact

Phone 304-675-3050Physical address

West Virginia · Source checked 2026-10-22

Mason County — West Virginia local public health administrative routing

Contact details, purpose & sources

public health

Department information — main published contact

Official dataset read

Phone304-675-3050Published hours

Monday 8:00 a.m. - 4:00 p.m. ; Tuesday 8:00 a.m. - 4:00 p.m. ; Wednesday 8:00 a.m. - 4:00 p.m. ; Thursday 8:00 a.m. - 4:00 p.m. ; Friday 8:00 a.m. - 4:00 p.m. ; Saturday Closed ; Sunday Closed

Product, plan and location

Confirm the exact product or service
West Virginia

Published service area

Mason County — West Virginia local public health administrative routing

Mason County, WV · Area source ↗

Mailing address

Not researched for this route

Physical address

216 5th Street Point Pleasant, WV 25550

Published health department office location; service availability and appointment requirements must be checked with the office.

Department general contact and location from page 27 of the brochure currently linked by the West Virginia Bureau for Public Health. PDF title identifies the edition as December 2025; source review is October 22, 2026. No appointment, clinical service, or eligibility guarantee is implied.

View source ↗ · Source checked 2026-10-22 · Current official state page linking the local department brochure ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mason County Public Health (Washington)

Public health departments · Explicitly scoped route — read the source and program restrictions

Public health administrative office

Phone 360-427-9670Physical address

Washington · Source checked 2026-10-22

Mason county public-health administrative referral; no insurance or clinical service coverage implied.

Contact details, purpose & sources

public health

Public health administrative office

Official page read

Phone360-427-9670Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Published service area

Mason county public-health administrative referral; no insurance or clinical service coverage implied.

Mason County, WA · Area source ↗

Mailing address

Not researched for this route

Physical address

2300 Kati Ct, Suite A, Shelton, WA 98584

Published public-health office location; contact the office about service availability.

Menu guidance in the source record

Extension 869 for general questions and inquiries.

Menus can change. No live call verification is claimed.

Department-specific address and extension used; general county address and disease-reporting extension are not substituted.

View source ↗ · Source checked 2026-10-22 · Official county-to-public-health-agency directory ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Brigham and Women's Hospital medical records (copies)

Phone 617-732-6071

Massachusetts · Source checked 2026-10-21

Contact details, purpose & sources

fax other

Brigham and Women's Hospital medical records (copies)

Official page read

Phone617-732-6071Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

General medical records 617-726-2361 (BWH only).

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Brigham and Women's Hospital physician referral line

Phone 800-638-6294

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Brigham and Women's Hospital physician referral line

Official page read

Phone800-638-6294Published hours

Monday–Friday 8 a.m.–5 p.m.; after-hours message returned next business day

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Physician referrals to Brigham and Women's (800-MD-TO-BWH). Massachusetts General Hospital referrals use the MGH main number 617-726-2000.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Financial counseling — Newton-Wellesley Hospital

Phone 617-243-6824

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

patient billing

Financial counseling — Newton-Wellesley Hospital

Official page read

Phone617-243-6824Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Newton-Wellesley Hospital Financial Counseling Department, 2014 Washington Street, Newton, MA 02462.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Financial Counselors — Wentworth-Douglass Hospital

Phone 603-740-3234

New Hampshire · Source checked 2026-10-25

Contact details, purpose & sources

patient billing

Financial Counselors — Wentworth-Douglass Hospital

Official page read

Phone603-740-3234Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Hampshire

Mailing address

Not researched for this route

Business Office, 121 Broadway, Dover, NH 03820.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Health information management / medical records release (system-wide Release of Information Unit)

Phone 617-726-2361Fax 617-726-3661Mailing address

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

fax other

Health information management / medical records release (system-wide Release of Information Unit)

Official page read

Phone617-726-2361Fax

617-726-3661

Signed release-of-information authorization forms.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Mass General Brigham Release of Information Unit 121 Inner Belt, Room 240 Somerville, MA 02143-4453

Mailed release-of-information requests.

Fax or mail the signed facility (or system-wide) authorization form; do not email requests. Salem and Union hospitals use their own forms. Up to 30 days to process. Phone is Customer Service for ROI questions; no walk-in service.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Mass General Brigham Cancer Institute referrals

Phone 855-776-4224

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Mass General Brigham Cancer Institute referrals

Official page read

Phone855-776-4224Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Refer a patient to the Mass General Brigham Cancer Institute.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Mass General Brigham Heart and Vascular Institute referrals and transfers

Phone 833-642-2863

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Mass General Brigham Heart and Vascular Institute referrals and transfers

Official page read

Phone833-642-2863Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Referrals and transfers to the Heart and Vascular Institute.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

MD CONNECT — after-hours transfers

Phone 877-637-3337

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

case management

MD CONNECT — after-hours transfers

Official page read

Phone877-637-3337Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

After-hours physician line for transfers when PTAC is closed.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Medical record amendment — Chart Correction Unit

Phone 857-282-9736Fax 857-282-8110Published emailMailing address

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

email other

Medical record amendment — Chart Correction Unit

Official page read

Phone857-282-9736Fax

857-282-8110

Amendment requests.

Published email

HIMChartcorrection@partners.org

Amendment requests.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Chart Correction Unit 399 Revolution Drive, Suite 970 Somerville, MA 02145

Mailed amendment requests.

Requests for amendment of a medical record; phone is for questions about the amendment process.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Medical records audit questions

Phone 857-282-8730Fax 617-726-3025

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

fax other

Medical records audit questions

Official page read

Phone857-282-8730Fax

617-726-3025

Medical record audit requests.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Audit-related medical record requests/questions (e.g., payer or third-party audits).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Patient Billing Solutions

Phone 617-726-3884Published email

Massachusetts · Source checked 2026-10-20

Contact details, purpose & sources

claims

Patient Billing Solutions

Official page read

Phone617-726-3884Published email

patientbilling@partners.org

Published hours

Mon/Tue/Wed/Fri 8am-4:30pm, Thu 9am-4:30pm

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Email for general questions only.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Patient Financial Counseling — Cooley Dickinson Hospital

Phone 413-582-2848

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

patient billing

Patient Financial Counseling — Cooley Dickinson Hospital

Official page read

Phone413-582-2848Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

30 Locust Street, Northampton, MA 01061.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Patient Financial Services — Brigham and Women's Faulkner Hospital

Phone 617-983-7218

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

patient billing

Patient Financial Services — Brigham and Women's Faulkner Hospital

Official page read

Phone617-983-7218Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

1153 Centre Street, Suite 1106, Boston, MA 02130.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Patient Financial Services — Brigham and Women's Hospital main campus

Phone 617-732-7005

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

patient billing

Patient Financial Services — Brigham and Women's Hospital main campus

Official page read

Phone617-732-7005Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

BWH main campus, 45 Francis Street, ASB II, 2nd floor, Boston, MA 02115. Second number on page: 866-736-1510.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Patient Financial Services — Mass Eye and Ear

Phone 617-573-5664

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

patient billing

Patient Financial Services — Mass Eye and Ear

Official page read

Phone617-573-5664Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

243 Charles Street, 9th Floor, Boston (also Longwood campus, 800 Huntington Avenue).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Patient Financial Services — Massachusetts General Hospital main campus

Phone 617-726-2191

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

patient billing

Patient Financial Services — Massachusetts General Hospital main campus

Official page read

Phone617-726-2191Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

MGH main campus, WACC-0, Room 016, Boston, MA 02114. General bill questions: Patient Billing Solutions 617-726-3884.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Patient Financial Services — McLean Hospital

Phone 617-855-3304

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

patient billing

Patient Financial Services — McLean Hospital

Official page read

Phone617-855-3304Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

115 Mill Street, Belmont, MA 02478.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Patient Transfer and Access Center (PTAC) — inpatient transfers

Phone 855-468-6642

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

case management

Patient Transfer and Access Center (PTAC) — inpatient transfers

Official page read

Phone855-468-6642Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Single number for clinicians transferring a patient from an acute care hospital to any Mass General Brigham hospital (855-GO-TO-MGB). After hours, call MD CONNECT 877-637-3337 (per referrals page).

View source ↗ · Source checked 2026-10-25 · Referrals page lists PTAC 855-468-6642 and MD CONNECT 877-637-3337 ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Radiology Image Service Center (image copies)

Phone 617-726-1798Fax 617-724-0264Published email

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

fax other

Radiology Image Service Center (image copies)

Official page read

Phone617-726-1798Fax

617-724-0264

Image copy requests.

Published email

ImageServiceCenter@mgb.org

Image copy requests.

Published hours

Monday–Friday 8:00 a.m.–6:00 p.m.

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Copies of imaging studies; report-only requests go to Medical Records 617-726-2361. Location: 55 Fruit Street, Blake Building, Subbasement 0029, Boston.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MASS GENERAL BRIGHAM ACO 2, LLC

Accountable care organizations · Explicitly scoped route — read the source and program restrictions

ACO public reporting / administrative contact

Phone 978-846-4534Published email

Massachusetts · Maine · New Hampshire · medicare · Source checked 2026-10-22

Contact details, purpose & sources

provider services

ACO public reporting / administrative contact

Official dataset read

Phone978-846-4534Published email

abarrett15@mgb.org

CMS-designated ACO public reporting / administrative contact; not a secure clinical or claims submission address.

Published hours

Not published in this record

Product, plan and location

medicare
Massachusetts · Maine · New Hampshire

Mailing address

Not researched for this route

CMS ACO ID A5932. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

View source ↗ · Source checked 2026-10-22 · Source published 2026-04-16 · CMS ACO dataset overview ↗ · CMS field definitions ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham ACO, LLC

Accountable care organizations · Explicitly scoped route — read the source and program restrictions

ACO public reporting / administrative contact

No phone listedPublished email

Massachusetts · New Hampshire · medicare · Source checked 2026-10-22

Contact details, purpose & sources

provider services

ACO public reporting / administrative contact

Official dataset read

Phone

No phone listed for this route

Published email

abarrett15@mgb.org

CMS-designated ACO public reporting / administrative contact; not a secure clinical or claims submission address.

Published hours

Not published in this record

Product, plan and location

medicare
Massachusetts · New Hampshire

Mailing address

Not researched for this route

CMS ACO ID A4641. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

View source ↗ · Source checked 2026-10-22 · Source published 2026-04-16 · CMS ACO dataset overview ↗ · CMS field definitions ↗

Report an update

Mass General Brigham ACO, LLC

Accountable care organizations · National contact — confirm exact product and location

Mass General Brigham Medicare ACO hotline and primary contact

Phone 800-229-0384Published emailPhysical address

National · medicare · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Mass General Brigham Medicare ACO hotline and primary contact

Official page read

Phone800-229-0384Published email

mgbmedicareaco@mgb.org

Role mailbox published for Mass General Brigham ACO, LLC primary contact.

Published hours

Not published in this record

Product, plan and location

medicare
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address

800 Boylston Street, Suite 1150, Boston, MA 02199

ACO administrative location published in the official ACO name and location section; no claims, medical-records or correspondence destination is inferred.

Current public reporting PDF names Mass General Brigham ACO, LLC exactly. Current patient page calls this the Medicare ACO hotline. Separate Mass General Brigham ACO 2, LLC, MassHealth ACO and health-plan channels are not merged. The former catalog website path returns 404; metadata correction is proposed separately.

View source ↗ · Source checked 2026-10-22 · Current Medicare ACO information page ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health — Optum (all other commercial plans)

Phone 844-451-3518

Massachusetts · commercial · exchange · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health — Optum (all other commercial plans)

Official page read

Phone844-451-3518Published hours

Not published in this record

Product, plan and location

commercial · exchange
Massachusetts

Mailing address

Not researched for this route

Optum Behavioral Health provider service for all other Mass General Brigham Health Plan commercial plans; Provider Express portal for authorizations.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health — Optum (Mass General Brigham ACO / MassHealth)

Phone 844-451-3519Mailing address

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health — Optum (Mass General Brigham ACO / MassHealth)

Official page read

Phone844-451-3519Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address

Optum P.O. Box 30760 Salt Lake City, UT 84130-0760

MassHealth ACO behavioral health paper claims.

Optum provider service for Mass General Brigham ACO (MassHealth) behavioral health claims. Paper claims P.O. Box 30760, Salt Lake City, UT 84130-0760; payer ID 87726.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health — Optum (Mass General Brigham employee plans)

Phone 844-451-3520

Massachusetts · commercial · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health — Optum (Mass General Brigham employee plans)

Official page read

Phone844-451-3520Published hours

Not published in this record

Product, plan and location

commercial
Massachusetts

Mailing address

Not researched for this route

Optum Behavioral Health manages behavioral health authorizations and claims for Mass General Brigham employee plans. Claims: payer ID 87726, P.O. Box 30757, Salt Lake City, UT 84130-0757 (per claims page).

View source ↗ · Source checked 2026-10-25 · Claims page lists Optum payer ID 87726 and P.O. Box 30757 ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health — Optum (Medicare Advantage, SCO, One Care, Medicare Balance)

Phone 866-262-8067

Massachusetts · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health — Optum (Medicare Advantage, SCO, One Care, Medicare Balance)

Official page read

Phone866-262-8067Published hours

Not published in this record

Product, plan and location

medicare advantage · dsnp
Massachusetts

Mailing address

Not researched for this route

Optum provider service for behavioral health claims on Medicare Advantage, Medicare Balance, SCO and One Care plans. Payer ID 87726; paper claims P.O. Box 30757, Salt Lake City, UT 84130-0757.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Care management referrals

Phone 855-444-4647Published email

Massachusetts · commercial · exchange · medicaid · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

case management

Care management referrals

Official page read

Phone855-444-4647Published email

HealthPlanCareManagement@mgb.org

Care management referrals.

Published hours

Not published in this record

Product, plan and location

commercial · exchange · medicaid · medicare advantage · dsnp
Massachusetts

Mailing address

Not researched for this route

Refer a patient to plan care management programs via provider services or email.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medical specialty drug prior authorization — Prime Therapeutics

Phone 833-895-2611Fax 888-656-6671

Massachusetts · commercial · exchange · medicaid · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy prior auth

Medical specialty drug prior authorization — Prime Therapeutics

Official page read

Phone833-895-2611Fax

888-656-6671

Medical specialty drug PA forms.

Published hours

Not published in this record

Product, plan and location

commercial · exchange · medicaid · medicare advantage · dsnp
Massachusetts

Mailing address

Not researched for this route

Medical specialty drugs requiring prior authorization are reviewed by Prime Therapeutics; online at GatewayPA.com (fastest) or fax a Standard Prior Authorization form.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Molecular and genetic testing authorizations — EviCore

Phone 888-693-3211

Massachusetts · commercial · exchange · medicaid · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Molecular and genetic testing authorizations — EviCore

Official page read

Phone888-693-3211Published hours

Not published in this record

Product, plan and location

commercial · exchange · medicaid · medicare advantage · dsnp
Massachusetts

Mailing address

Not researched for this route

EviCore manages molecular and genetic testing authorizations; submit via the eviCore provider portal.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · National contact — confirm exact product and location

Out-of-area non-contracted claims — UnitedHealthcare Shared Services

Phone 866-683-6441Mailing address

National · commercial · Source checked 2026-10-25

Contact details, purpose & sources

claims

Out-of-area non-contracted claims — UnitedHealthcare Shared Services

Official page read

Phone866-683-6441Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

UnitedHealthcare Shared Services P.O. Box 30783 Salt Lake City, UT 84130-0783

Out-of-area paper claims.

For non-contracted providers outside Massachusetts (and outside MA/NH/RI or MA/NH depending on plan). Payer ID 39026; group IDs 78800271 or 78800215 depending on the plan (see page). Website uhss.umr.com.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Paper medical claims — Mass General Brigham Health Plan

Phone 855-444-4647Mailing address

Massachusetts · New Hampshire · Rhode Island · commercial · exchange · medicaid · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

claims

Paper medical claims — Mass General Brigham Health Plan

Official page read

Phone855-444-4647Published hours

Not published in this record

Product, plan and location

commercial · exchange · medicaid · medicare advantage · dsnp
Massachusetts · New Hampshire · Rhode Island

Mailing address

Mass General Brigham Health Plan PO Box #323 Glen Burnie, MD 21060

Paper medical claims (payer ID 04293).

Contracted providers and non-contracted providers in Massachusetts (and NH/RI for some plans) bill the plan directly; payer ID 04293. Non-contracted providers outside the service area bill UnitedHealthcare Shared Services (payer ID 39026). Applies to commercial, ACO (MassHealth), Medicare Advantage, SCO and One Care per the page.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Pharmacy benefit drugs — Optum Rx

Phone 800-711-4555Fax 844-403-1029

Massachusetts · commercial · exchange · medicaid · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy prior auth

Pharmacy benefit drugs — Optum Rx

Official page read

Phone800-711-4555Fax

844-403-1029

Pharmacy-benefit prior authorization requests.

Published hours

Not published in this record

Product, plan and location

commercial · exchange · medicaid · medicare advantage · dsnp
Massachusetts

Mailing address

Not researched for this route

Optum Rx manages pharmacy benefits for Mass General Brigham Health Plan members with prescription drug coverage.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider portal technical support

No phone listedPublished email

Massachusetts · New Hampshire · Rhode Island · Source checked 2026-10-25

Contact details, purpose & sources

email other

Provider portal technical support

Official page read

Phone

No phone listed for this route

Published email

prweb@allwayshealth.org

Provider portal technical issues.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts · New Hampshire · Rhode Island

Mailing address

Not researched for this route

Technical support for the Mass General Brigham Health Plan provider portal.

View source ↗ · Source checked 2026-10-25

Report an update

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider service (eligibility, benefits, claims, authorizations)

Phone 855-444-4647Published email

Massachusetts · New Hampshire · Rhode Island · commercial · exchange · medicaid · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Provider service (eligibility, benefits, claims, authorizations)

Official page read

Phone855-444-4647Published email

providerservice@allwayshealth.org

Published hours

Mon–Fri 8:00 a.m.–5:00 p.m., closed 12:00–12:45 p.m. (Eastern)

Product, plan and location

commercial · exchange · medicaid · medicare advantage · dsnp
Massachusetts · New Hampshire · Rhode Island

Mailing address

Not researched for this route

Mass General Brigham Health Plan (formerly AllWays Health Partners) provider service. Do not send PHI through the website contact form.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Sleep management authorizations — CareCentrix

Phone 866-827-5861

Massachusetts · commercial · exchange · medicaid · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Sleep management authorizations — CareCentrix

Official page read

Phone866-827-5861Published hours

Not published in this record

Product, plan and location

commercial · exchange · medicaid · medicare advantage · dsnp
Massachusetts

Mailing address

Not researched for this route

CareCentrix manages sleep management prior authorizations for the plan; submit via the CareCentrix portal.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mass General Brigham Health Plan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Urgent prior authorization after hours

Phone 855-444-4647

Massachusetts · New Hampshire · Rhode Island · commercial · exchange · medicaid · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Urgent prior authorization after hours

Official page read

Phone855-444-4647Published hours

After hours, weekends and holidays

Product, plan and location

commercial · exchange · medicaid · medicare advantage · dsnp
Massachusetts · New Hampshire · Rhode Island

Mailing address

Not researched for this route

For urgent prior authorization requests outside regular business hours (weekends, holidays), call and follow the prompts. Routine requests go through the provider portal; non-contracted providers use the online authorization request form.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.