Medical administration contacts

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16,111 contact routes · Page 189 of 323

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

Community case management (CCM) prior authorization — phone and fax
Phone 800-863-6068Fax 508-421-5905

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Community case management (CCM) prior authorization — phone and fax

Official page read
Phone800-863-6068Fax

508-421-5905

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

PA requests and inquiries for MassHealth CCM members: nursing, home health aide, PT/OT/speech, PCA, DME, orthotics, prosthetics, oxygen and respiratory equipment. Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

Eligibility Verification System — Automated Voice Response (AVR)
Phone 800-554-0042

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

eligibility benefits

Eligibility Verification System — Automated Voice Response (AVR)

Official page read
Phone800-554-0042Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

24-hour automated MassHealth member eligibility for providers (EVS); requires user ID and password. Dental providers verify through DentaQuest. Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

Final Deadline Appeals Board — phone, email and mail
Phone 617-847-3115Published emailMailing address

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

appeals grievances

Final Deadline Appeals Board — phone, email and mail

Official page read
Phone617-847-3115Published email

fdeappeals@state.ma.us

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address
ATTN: Final Deadline Appeals Board 100 Hancock Street, 6th Floor Quincy, MA 02171-1745

Final deadline appeal packages (within 30 days of the remittance advice with error 0853 or 0855).

Email only to confirm receipt or check status; final deadline appeals are not accepted by email. Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

LTSS provider prior authorization
Phone 800-862-8341Published email

Massachusetts · medicaid · Source checked 2026-10-22

Contact details, purpose & sources

prior authorization

LTSS provider prior authorization

Official page read
Phone800-862-8341

MassHealth LTSS provider prior-authorization questions

Published email

support@masshealthltss.com

Shared LTSS Provider Service Center support; not established here as a clinical-document submission mailbox

Published hours

Monday–Friday 8 a.m.–6 p.m. Eastern, excluding holidays

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

Dedicated LTSS provider prior-authorization telephone line. The email belongs to the shared LTSS Provider Service Center. Its general fax and postal address are listed on the separate LTSS general-support route; they are not asserted here as destinations for every clinical PA submission. Use the LTSS portal and applicable program instructions for submission requirements.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

MassHealth Customer Service Center for providers
Phone 800-841-2900Published email

Massachusetts · medicaid · Source checked 2026-10-22

Contact details, purpose & sources

provider services

MassHealth Customer Service Center for providers

Official page read
Phone800-841-2900

MassHealth provider customer service

TTY phone711

TTY/TDD relay published with provider customer service

Published email

provider@masshealthquestions.com

Non-dental and non-LTSS MassHealth provider customer-service questions

Published hours

Monday–Friday 8 a.m.–5 p.m.

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

MassHealth provider customer service for non-dental and non-LTSS providers. Dental and LTSS have separate program routes. The displayed contact block does not specify a time zone, fax or correspondence address. General member and clinical-document intake purposes are not assigned to this provider mailbox.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

MassHealth Customer Service for Providers — email
No phone listedPublished email

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

email other

MassHealth Customer Service for Providers — email

Official page read
Phone

No phone listed for this route

Published email

provider@masshealthquestions.com

Provider customer service questions.

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

Email channel for MassHealth Customer Service for Providers (phone 800-841-2900, Mon–Fri 8 a.m.–5 p.m.).

View source ↗ · Source checked 2026-10-25

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MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

MassHealth Dental — enrollment and credentialing
Phone 866-616-2699Published email

Massachusetts · medicaid · Source checked 2026-10-22

Contact details, purpose & sources

provider enrollment credentialing

MassHealth Dental — enrollment and credentialing

Official page read
Phone866-616-2699

MassHealth Dental credentialing questions via the shared provider-service phone

Published email

MassHealthEnrollment&Credentialing@dentaquest.com

MassHealth Dental enrollment and credentialing department

Published hours

Monday–Friday 8 a.m.–6 p.m. EST (as published)

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

The current contact page publishes a distinct credentialing mailbox. It is not the provider-engagement mailbox or a general dental claims intake address.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

MassHealth Dental — ERA and direct EDI trading-partner setup
No phone listedPublished email

Massachusetts · medicaid · Source checked 2026-10-22

Contact details, purpose & sources

edi clearinghouse support

MassHealth Dental — ERA and direct EDI trading-partner setup

Official page read
Phone

No phone listed for this route

Published email

EDI@greatdentalplans.com

DentaQuest ERA setup for eligible new MassHealth providers and direct EDI/trading-partner agreements

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

The transition guidance directs providers newly participating since April 2025 who need ERA setup, or providers needing a direct EDI/trading-partner agreement, to this mailbox. No dedicated phone, fax or service hours are assigned in this section; general claims support is separate.

View source ↗ · Source checked 2026-10-22 · Source published 2025-10-01 · Source updated 2026-08-17

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MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

MassHealth Dental — member customer service (DentaQuest)
Phone 866-616-2699

Massachusetts · medicaid · Source checked 2026-10-22

Contact details, purpose & sources

member services

MassHealth Dental — member customer service (DentaQuest)

Official page read
Phone866-616-2699

MassHealth Dental member customer service

TTY phone711

MassHealth Dental member TTY relay

Published hours

Monday–Friday 8 a.m.–6 p.m. EST (as published)

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

The current program contact page lists this number under Patients. The patient email route is a web form, not a published mailbox; provider engagement and credentialing mailboxes are not assigned to members.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

MassHealth Dental — provider services (DentaQuest)
Phone 866-616-2699Published emailMailing address

Massachusetts · medicaid · Source checked 2026-10-22

Contact details, purpose & sources

dental

MassHealth Dental — provider services (DentaQuest)

Official page read
Phone866-616-2699

MassHealth Dental provider services

Published email

masshealthproviderengagement@dentaquest.com

MassHealth Dental provider engagement

Published hours

Monday–Friday 8 a.m.–6 p.m. EST (as published)

Product, plan and location

medicaid
Massachusetts

Mailing address
MassHealth P.O. Box 2906 Milwaukee, WI 53201-2906

Published MassHealth Dental program mailing address; confirm the required channel and documentation for the particular transaction.

Current MassHealth Dental provider-service route administered by DentaQuest from February 1, 2026. The program transition notice supersedes older general pages and legacy manuals showing 800-207-5019 or BeneCare routes. This mailbox is provider engagement; credentialing, EDI setup and temporary legacy-claim-void support have separate purposes. No provider fax is published here.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

MassHealth Dental — temporary legacy BeneCare claim-void portal support (through December 12, 2026)
No phone listedPublished email

Massachusetts · medicaid · Source checked 2026-10-22

Contact details, purpose & sources

claims

MassHealth Dental — temporary legacy BeneCare claim-void portal support (through December 12, 2026)

Official page read
Phone

No phone listed for this route

Published email

DentalProject2026@umassmed.edu

Temporary UMass Chan portal preregistration and questions about voiding legacy BeneCare claims; no member or claim details by email

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

Temporary process for registered providers and authorized billing agents addressing BeneCare claims with dates of service through January 31, 2026. The state page says the portal is available through December 12, 2026. Use the secure portal for claim data; member/claim details sent to this email are not accepted. DentaQuest does not receive these legacy void requests. Revalidate this temporary route after the published end date.

View source ↗ · Source checked 2026-10-22 · Source published 2025-10-01 · Source updated 2026-08-17

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MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

MassHealth Drug Utilization Review (DUR) Program — drug prior authorization
Phone 800-745-7318Fax 877-208-7428Mailing address

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy prior auth

MassHealth Drug Utilization Review (DUR) Program — drug prior authorization

Official page read
Phone800-745-7318Fax

877-208-7428

Drug PA request forms.

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address
MassHealth Drug Utilization Review Program P.O. Box 2586 Worcester, MA 01613-2586

Mailed drug PA requests.

Pharmacy and medical-benefit drug PA for MassHealth fee-for-service / PCC Plan members; find the drug-specific PA form via the MassHealth Drug List. Members in a MassHealth ACO/MCO plan follow that plan's pharmacy PA process unless the drug is carved out (e.g., gene therapies go to MassHealth).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

MassHealth LTSS — general provider support and PA-process questions
Phone 844-368-5184Fax 888-832-3006Published emailMailing address

Massachusetts · medicaid · Source checked 2026-10-22

Contact details, purpose & sources

provider services

MassHealth LTSS — general provider support and PA-process questions

Official page read
Phone844-368-5184

General LTSS provider services and questions about PA-process changes

Fax

888-832-3006

LTSS Provider Service Center fax for administrative support and PA-process questions; not a universal clinical PA-submission destination

Published email

support@masshealthltss.com

LTSS Provider Service Center administrative support and PA-process questions

Published hours

Monday–Friday 8 a.m.–6 p.m. Eastern, excluding holidays

Product, plan and location

medicaid
Massachusetts

Mailing address
MassHealth LTSS PO Box 159108 Boston, MA 02215

LTSS Provider Service Center correspondence and questions about PA-process changes; follow program-specific submission instructions.

The current PA-process resource page publishes these general LTSS support channels. The dedicated LTSS prior-authorization telephone line is 800-862-8341. Do not substitute this general-service fax or mailbox for specific clinical-submission instructions.

View source ↗ · Source checked 2026-10-22 · Source published 2025-11-20 · Source updated 2026-03-30 · MassHealth Provider Online Service Center registration and contacts ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

Non-dental, non-pharmacy prior authorization — paper PA mailing address
No phone listedMailing address

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Non-dental, non-pharmacy prior authorization — paper PA mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address
MassHealth ATTN: Prior Authorization 100 Hancock Street, 6th Floor Quincy, MA 02171-1745

Paper prior authorization requests for non-dental, non-pharmacy services (electronic submission via the Provider Online Service Center is encouraged).

PA status inquiries go to MassHealth Customer Service 1-800-841-2900 (already listed). Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

Paper claims and voids mailing address (approved paper-waiver providers)
No phone listedMailing addressPhysical address

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

claims

Paper claims and voids mailing address (approved paper-waiver providers)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address
MassHealth ATTN: Original Paper Claims Submission P.O. Box 9152 Canton, MA 02021

Original paper claims from approved paper-waiver providers and voids of claims paid in error (non-dental, non-pharmacy).

Physical address
MassHealth ATTN: Claims Operations Adjustments 100 Hancock Street, 6th Floor Quincy, MA 02171

Paper adjustments of paid claims and paper 90-day waiver requests (ATTN: Claims Operations 90-Day Waivers).

MassHealth non-dental, non-pharmacy claims are received by MAXIMUS on behalf of MassHealth; electronic submission is encouraged. Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

Pharmacy Online Processing System (POPS) technical help desk and 90-day waiver fax
Phone 866-246-8503Fax 866-556-9315

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Pharmacy Online Processing System (POPS) technical help desk and 90-day waiver fax

Official page read
Phone866-246-8503Fax

866-556-9315

Completed pharmacy 90-day waiver forms and documentation

Published hours

24 hours a day, seven days a week

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

Pharmacy billing and claims questions, including 90-day waiver requests, for MassHealth pharmacy claims (contractor named as Xerox in the directory). Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

Provider Enrollment and Credentialing (MAXIMUS) — mail and fax
No phone listedFax 617-988-8973Mailing address

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Provider Enrollment and Credentialing (MAXIMUS) — mail and fax

Official page read
Phone

No phone listed for this route

Fax

617-988-8973

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address
Provider Enrollment and Credentialing P.O. Box 9162 Canton, MA 02021

Enrollment changes (licensure, Medicare status, ownership) and PCC Plan applications; EFT/W-9 forms go to P.O. Box 9162, Canton, MA 02021-5213.

Non-dental provider enrollment and credentialing; phone is MassHealth Customer Service 1-800-841-2900 (already listed). Dental providers enroll through MassHealth Dental (DentaQuest). Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

Senior Care Options (SCO) Hotline
Phone 888-885-0484

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Senior Care Options (SCO) Hotline

Official page read
Phone888-885-0484Published hours

Monday-Friday, excluding holidays, 9:00 a.m.–5:00 p.m.

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

Service authorization or claims questions for members 65+ enrolled in MassHealth Senior Care Options. Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

MassHealth

Medicare and Medicaid · Explicitly scoped route — read the source and program restrictions

Third-Party Liability (TPL) Unit — fax and mail
No phone listedFax 617-357-7604Mailing address

Massachusetts · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

claims

Third-Party Liability (TPL) Unit — fax and mail

Official page read
Phone

No phone listed for this route

Fax

617-357-7604

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address
TPL Unit P.O. Box 9212 Chelsea, MA 02150

Other-insurance information with written evidence.

Report member other health insurance to MassHealth TPL. Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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Massillon City Health Department — Ohio

Public health departments · Explicitly scoped route — read the source and program restrictions

Public health department administrative contact
Phone 330-830-1710Physical address

Ohio · Source checked 2026-10-22

Massillon municipal health department contact. Additional contracted areas are not established by this listing; no county-wide coverage is asserted.

Contact details, purpose & sources

public health

Public health department administrative contact

Official dataset read
Phone330-830-1710Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Published service area

Massillon municipal health department contact. Additional contracted areas are not established by this listing; no county-wide coverage is asserted.

Mailing address

Not researched for this route

Physical address
611 Erie Street South, Massillon, OH 44646

Office location published in the government directory; confirm hours and program before visiting.

Published in the Ohio Emergency Management Agency local health department dataset, sourced from ODH OneSource and last updated October 5, 2026. The dataset lists this as an active local health department. The update date describes the dataset, not a telephone verification. No county service area is inferred from the office address or location-county field.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mat-Su Health Foundation

Patient assistance foundations · Explicitly scoped route — read the source and program restrictions

Connect Mat-Su — health coverage, payment-assistance and service navigation
Phone 907-373-2628Physical address

Alaska · Source checked 2026-10-22

Matanuska-Susitna Borough — Connect Mat-Su health and social-services information and referral.

Contact details, purpose & sources

patient assistance

Connect Mat-Su — health coverage, payment-assistance and service navigation

Official page read
Phone907-373-2628Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
Alaska

Published service area

Matanuska-Susitna Borough — Connect Mat-Su health and social-services information and referral.

Matanuska-Susitna Borough, AK · Area source ↗

Mailing address

Not researched for this route

Physical address
777 N Crusey Street, Wasilla, AK 99654

Published Connect Mat-Su office for in-person navigation; not a benefits application or claims mailing destination.

Official contact page supports calls or texts. The resource homepage explicitly includes finding medical/dental providers and coverage or payment assistance. No form was submitted. Connect Mat-Su is the foundation’s health and social-services information/referral program. Navigation does not establish coverage, availability or eligibility with the referred provider.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Matinicus Isle PLT Local Health Officer — Maine

Public health departments · Explicitly scoped route — read the source and program restrictions

Local health officer — state directory
Phone 207-366-3970

Maine · Source checked 2026-10-22

Matinicus Isle PLT municipal/plantation health-officer jurisdiction only; Knox County; Maine public-health district: Midcoast. County association is not countywide service.

Contact details, purpose & sources

public health

Local health officer — state directory

Official dataset read
Phone207-366-3970Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maine

Published service area

Matinicus Isle PLT municipal/plantation health-officer jurisdiction only; Knox County; Maine public-health district: Midcoast. County association is not countywide service.

Knox County, ME · Area source ↗

Mailing address

Not researched for this route

Maine CDC official local-health-officer directory. Department contact number is reproduced without staff names or personal email addresses. State page provides no record update date, office address, fax or public mailbox. Read only; telephone reachability not tested.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mattawamkeag Local Health Officer — Maine

Public health departments · Explicitly scoped route — read the source and program restrictions

Local health officer — state directory
Phone 207-794-4434

Maine · Source checked 2026-10-22

Mattawamkeag municipal/plantation health-officer jurisdiction only; Penobscot County; Maine public-health district: Penquis. County association is not countywide service.

Contact details, purpose & sources

public health

Local health officer — state directory

Official dataset read
Phone207-794-4434Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maine

Published service area

Mattawamkeag municipal/plantation health-officer jurisdiction only; Penobscot County; Maine public-health district: Penquis. County association is not countywide service.

Penobscot County, ME · Area source ↗

Mailing address

Not researched for this route

Maine CDC official local-health-officer directory. Department contact number is reproduced without staff names or personal email addresses. State page provides no record update date, office address, fax or public mailbox. Read only; telephone reachability not tested.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maury County Health Department (Tennessee)

Public health departments · Explicitly scoped route — read the source and program restrictions

Maury County office information
Phone 931-388-5757Physical address

Tennessee · Source checked 2026-10-22

Maury County — Tennessee local public health administrative routing

Contact details, purpose & sources

public health

Maury County office information

Official dataset read
Phone931-388-5757Published hours

8 AM-4:30 PM

Product, plan and location

Confirm the exact product or service
Tennessee

Published service area

Maury County — Tennessee local public health administrative routing

Maury County, TN · Area source ↗

Mailing address

Not researched for this route

Physical address
1909 Hampshire Pike, Columbia, TN 38401

Published health department office location; service availability and appointment requirements must be checked with the office.

Main number and office location published under this county in the Tennessee local-health directory. This is an office contact, not a guarantee of eligibility, service availability, or insurance coverage.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maury Regional Health

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Financial Counselor — assistance policy and application help
Phone 931-381-1111Published emailMailing addressPhysical address

Tennessee · Source checked 2026-10-22

Contact details, purpose & sources

patient assistance

Financial Counselor — assistance policy and application help

Official page read
Phone931-381-1111Published email

financialcounselor@mauryregional.com

Financial-assistance policy/application information and copies; no completed-application email submission claim.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address
Maury Regional Health, Attn: Financial Counselor, 1224 Trotwood Ave., Columbia, TN 38401

Mail completed financial-assistance application and supporting documentation.

Physical address
Admitting Office, first floor, Maury Regional Medical Center, 1224 Trotwood Ave., Columbia, TN 38401

Hand delivery of financial-assistance applications and in-person counseling.

Menu guidance in the source record

Choose option 4.

Menus can change. No live call verification is claimed.

Published policy covers MRMC, Lewis non-FQHC services, Marshall, Wayne and Maury Regional Medical Group. FQHC services have a separate policy and provider participation varies. Email is for information/copies; completed email submission is not expressly stated.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maury Regional Health

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Lewis Health Center — Medical Records
Phone 931-796-6236Fax 931-796-6243Physical address

Tennessee · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Lewis Health Center — Medical Records

Official page read
Phone931-796-6236Fax

931-796-6243

Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Physical address
Medical Records, 617 W. Main Street, Hohenwald, TN 38462

Published records department contact location; no express postal submission claim.

Records route for Lewis Health Center. The page says to provide authorization to the appropriate listed facility; it does not expressly identify postal submission.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maury Regional Health

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Marshall Medical Center — Medical Records
Phone 931-359-6241Fax 931-270-3616Physical address

Tennessee · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Marshall Medical Center — Medical Records

Official page read
Phone931-359-6241Fax

931-270-3616

Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Physical address
Medical Records, 1080 N. Ellington Parkway, Lewisburg, TN 37091

Published records department contact location; no express postal submission claim.

Contact directory additionally specifies extension 3326. The page says to provide authorization to the appropriate listed facility; it does not expressly identify postal submission.

View source ↗ · Source checked 2026-10-22 · maury contact ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maury Regional Health

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Maury Regional Medical Center — billing
Phone 931-371-7320

Tennessee · Source checked 2026-10-22

Contact details, purpose & sources

patient billing

Maury Regional Medical Center — billing

Official page read
Phone931-371-7320Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Contact directory assigns this billing route to Maury Regional Medical Center.

View source ↗ · Source checked 2026-10-22

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Maury Regional Health

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Maury Regional Medical Center — Health Information Management
Phone 931-380-4089Fax 931-380-4092Physical address

Tennessee · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Maury Regional Medical Center — Health Information Management

Official page read
Phone931-380-4089Fax

931-380-4092

Published hours

Monday-Friday, 8 a.m.-4:30 p.m.

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Physical address
Health Information Management, 1224 Trotwood Avenue, Columbia, TN 38401

Published records department contact location; no express postal submission claim.

Alternate fax: 931-490-7318. The page says to provide authorization to the appropriate listed facility; it does not expressly identify postal submission.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maury Regional Health

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Physician Finder
Phone 931-840-5300

Tennessee · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Physician Finder

Official page read
Phone931-840-5300Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Alternate Physician Finder number: 888-840-5300. Directory assistance is not referral acceptance or an appointment guarantee.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maury Regional Health

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Physician office — urgent records request fax
No phone listedFax 931-380-4092

Tennessee · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Physician office — urgent records request fax

Official page read
Phone

No phone listed for this route

Fax

931-380-4092

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Urgent physician requests must use physician-office letterhead. Do not treat this as a universal urgent patient self-request channel.

View source ↗ · Source checked 2026-10-22

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Maury Regional Health

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Wayne Medical Center — Medical Records
Phone 931-722-2035Fax 931-722-7170Physical address

Tennessee · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Wayne Medical Center — Medical Records

Official page read
Phone931-722-2035Fax

931-722-7170

Published hours

Monday-Friday, 8 a.m.-4 p.m.

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Physical address
Medical Records, 103 J.V. Mangubat Drive, Waynesboro, TN 38485

Published records department contact location; no express postal submission claim.

Records route for Wayne Medical Center. The page says to provide authorization to the appropriate listed facility; it does not expressly identify postal submission.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Maxfield Local Health Officer — Maine

Public health departments · Explicitly scoped route — read the source and program restrictions

Local health officer — state directory
Phone 207-290-1136

Maine · Source checked 2026-10-22

Maxfield municipal/plantation health-officer jurisdiction only; Penobscot County; Maine public-health district: Penquis. County association is not countywide service.

Contact details, purpose & sources

public health

Local health officer — state directory

Official dataset read
Phone207-290-1136Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maine

Published service area

Maxfield municipal/plantation health-officer jurisdiction only; Penobscot County; Maine public-health district: Penquis. County association is not countywide service.

Penobscot County, ME · Area source ↗

Mailing address

Not researched for this route

Maine CDC official local-health-officer directory. Department contact number is reproduced without staff names or personal email addresses. State page provides no record update date, office address, fax or public mailbox. Read only; telephone reachability not tested.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayes County Health Department (Oklahoma)

Public health departments · Explicitly scoped route — read the source and program restrictions

County health department office
Phone 918-825-4224Fax 918-825-3817Physical address

Oklahoma · Source checked 2026-10-22

Mayes County — named county health department office; also a state-published nearby-office referral for Nowata County (no facility there)

Contact details, purpose & sources

public health

County health department office

Official dataset read
Phone918-825-4224Fax

918-825-3817

Published hours

Monday - Friday 8:00 a.m. - 5:00 p.m.

Product, plan and location

Confirm the exact product or service
Oklahoma

Published service area

Mayes County — named county health department office; also a state-published nearby-office referral for Nowata County (no facility there)

Mayes County, OK · Nowata County, OK · Area source ↗

Mailing address

Not researched for this route

Physical address
111 NE 1st Street Pryor, Oklahoma 74361

Published public health office location; not a designated records or claims destination

Official Oklahoma county-map entry for Mayes County. General published office telephone; personal staff contact channels omitted. No source publication date displayed. The official Nowata County page explicitly refers residents to this named nearby office; Nowata has no county health department facility. Fax, where present, is the named destination office fax published there.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Admission and Transfer Center - Arizona
Phone 480-342-1155

Arizona · Source checked 2026-10-21

Contact details, purpose & sources

provider services

Admission and Transfer Center - Arizona

Official page read
Phone480-342-1155Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Arizona

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Admission and Transfer Center - Florida (24 hours)
Phone 904-953-1111

Florida · Source checked 2026-10-21

Contact details, purpose & sources

provider services

Admission and Transfer Center - Florida (24 hours)

Official page read
Phone904-953-1111Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Admission and Transfer Center - Minnesota
Phone 507-255-2910

Minnesota · Source checked 2026-10-21

Contact details, purpose & sources

provider services

Admission and Transfer Center - Minnesota

Official page read
Phone507-255-2910Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Billing and insurance (Rochester, Phoenix/Scottsdale, Jacksonville)
Phone 844-217-9591

Minnesota · Arizona · Florida · Source checked 2026-10-21

Contact details, purpose & sources

claims

Billing and insurance (Rochester, Phoenix/Scottsdale, Jacksonville)

Official page read
Phone844-217-9591Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota · Arizona · Florida

Mailing address

Not researched for this route

Mayo contact page: Billing and Insurance 844-217-9591 (all campuses); international +1 507-266-0909; Jacksonville Insurance 904-953-1395.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Jacksonville insurance line
Phone 904-953-1395

Florida · Source checked 2026-10-21

Contact details, purpose & sources

claims

Jacksonville insurance line

Official page read
Phone904-953-1395Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Also 877-956-1820 then option 1 (toll-free outside Jacksonville).

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Mayo Clinic Arizona (Scottsdale/Phoenix) appointment office
Phone 480-301-8484

Arizona · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Mayo Clinic Arizona (Scottsdale/Phoenix) appointment office

Official page read
Phone480-301-8484Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Arizona

Mailing address

Not researched for this route

Patient appointment office for Mayo Clinic in Arizona (general number 480-301-8000; Mayo Clinic Hospital Phoenix 480-342-2000). Medical records/imaging requests for Arizona use the shared 507-284-4594 line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Mayo Clinic Jacksonville — physician appointment referrals
Phone 800-634-1417Fax 904-953-0575

Florida · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Mayo Clinic Jacksonville — physician appointment referrals

Official page read
Phone800-634-1417

Domestic physician referral appointment coordination for Jacksonville.

Fax

904-953-0575

Completed domestic patient referral form for the Jacksonville campus.

Published hours

Business hours; referral appointment days and times are not specified.

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Domestic physician appointment referrals for this campus. Use the completed referral form for fax submissions. Urgent physician telephone consultations and hospital transfers have separate routes.

View source ↗ · Source checked 2026-10-22 · Source revision Referral page displayed date: Sept. 29, 2026; linked fax form: MC0688-04rev1025. · Current linked physician referral fax form ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Mayo Clinic Phoenix/Scottsdale — physician appointment referrals
Phone 866-629-6362Fax 480-301-4071

Arizona · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Mayo Clinic Phoenix/Scottsdale — physician appointment referrals

Official page read
Phone866-629-6362

Domestic physician referral appointment coordination for Phoenix/Scottsdale.

Fax

480-301-4071

Completed domestic patient referral form for the Phoenix/Scottsdale campus.

Published hours

Business hours; referral appointment days and times are not specified.

Product, plan and location

Confirm the exact product or service
Arizona

Mailing address

Not researched for this route

Domestic physician appointment referrals for this campus. Use the completed referral form for fax submissions. Urgent physician telephone consultations and hospital transfers have separate routes.

View source ↗ · Source checked 2026-10-22 · Source revision Referral page displayed date: Sept. 29, 2026; linked fax form: MC0688-04rev1025. · Current linked physician referral fax form ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Mayo Clinic Rochester — physician appointment referrals
Phone 800-533-1564Fax 800-321-1368

Minnesota · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Mayo Clinic Rochester — physician appointment referrals

Official page read
Phone800-533-1564

Domestic physician referral appointment coordination for Rochester.

Fax

800-321-1368

Completed domestic patient referral form for the Rochester campus.

Published hours

Business hours; referral appointment days and times are not specified.

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Domestic physician appointment referrals for this campus. Use the completed referral form for fax submissions. Urgent physician telephone consultations and hospital transfers have separate routes.

View source ↗ · Source checked 2026-10-22 · Source revision Referral page displayed date: Sept. 29, 2026; linked fax form: MC0688-04rev1025. · Current linked physician referral fax form ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic

Hospitals and health systems · Explicitly scoped route — read the source and program restrictions

Medical records and imaging requests (Rochester)
Phone 507-284-4594Fax 507-284-0161

Minnesota · Source checked 2026-10-21

Contact details, purpose & sources

fax other

Medical records and imaging requests (Rochester)

Official page read
Phone507-284-4594Fax

507-284-0161

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Mayo contact page: Medical records and imaging requests 507-284-4594; records requests fax 507-284-0161 (listed for AZ, FL and MN).

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic Community ACO, LLC

Accountable care organizations · Explicitly scoped route — read the source and program restrictions

ACO public reporting / administrative contact
Phone 507-422-6244Published email

Minnesota · Wisconsin · medicare · Source checked 2026-10-22

Contact details, purpose & sources

provider services

ACO public reporting / administrative contact

Official dataset read
Phone507-422-6244Published email

johnson.kris2@mayo.edu

CMS-designated ACO public reporting / administrative contact; not a secure clinical or claims submission address.

Published hours

Not published in this record

Product, plan and location

medicare
Minnesota · Wisconsin

Mailing address

Not researched for this route

CMS ACO ID A4617. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

View source ↗ · Source checked 2026-10-22 · Source published 2026-04-16 · CMS ACO dataset overview ↗ · CMS field definitions ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic Laboratories

Labs and imaging · National contact — confirm exact product and location

Billing Office - client invoices and third-party billing eligibility
Phone 800-447-6424Published email

National · Source checked 2026-10-25

Contact details, purpose & sources

patient billing

Billing Office - client invoices and third-party billing eligibility

Official page read
Phone800-447-6424Published email

mcsiacctsrec@mayo.edu

Published hours

Monday through Friday, 7 a.m. to 5 p.m. CT

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Billing page: contact the Billing Office to request authorization to view invoices, check eligibility for third-party insurance billing, or ask about payment options. Second published phone: 507-266-5490.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic Laboratories

Labs and imaging · National contact — confirm exact product and location

General support - Rochester local line (available 24 hours)
Phone 507-266-5700

National · Source checked 2026-10-25

Contact details, purpose & sources

lab client services

General support - Rochester local line (available 24 hours)

Official page read
Phone507-266-5700Published hours

General Support available 24 hours

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Contacts page lists General Support (Available 24 Hours) at 800-533-1710 and 507-266-5700.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic Laboratories

Labs and imaging · National contact — confirm exact product and location

International laboratory client services
Phone 855-379-3115Published email

National · Source checked 2026-10-22

Contact details, purpose & sources

lab client services

International laboratory client services

Official page read
Phone855-379-3115Published email

mliintl@mayo.edu

International laboratory client support

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic Laboratories

Labs and imaging · National contact — confirm exact product and location

Laboratory customer service
Phone 800-533-1710Fax 507-284-1759Published email

National · Source checked 2026-10-22

Contact details, purpose & sources

lab client services

Laboratory customer service

Official page read
Phone800-533-1710Fax

507-284-1759

Published email

mcl@mayo.edu

Mayo Clinic Laboratories customer-service questions

Published hours

24 hours a day

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Reference-laboratory support, not the general Mayo Clinic appointment line.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Mayo Clinic Laboratories

Labs and imaging · National contact — confirm exact product and location

Laboratory medical-record release
Phone 507-284-3050Fax 507-284-1759Published emailMailing address

National · Source checked 2026-10-22

Contact details, purpose & sources

fax other

Laboratory medical-record release

Official page read
Phone507-284-3050Fax

507-284-1759

Published email

rstmclroi@mayo.edu

Mayo Clinic Laboratories release-of-information questions

Published hours

Monday–Friday 8 a.m.–5 p.m. Central

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Mayo Clinic Laboratories Attn: MLI P.O. Box 4100 Rochester, MN 55905

Laboratory records-release correspondence

Use the required authorization process. This is not the records address for every Mayo Clinic facility.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.