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One reservation number that ModivCare's state facility pages list for Centene-affiliated plans (Allwell, Ascension Complete, Health Net, PA Health and Wellness, Superior, SilverSummit, MHS, Managed Health Services). The pages do not state the product type for each. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed as 'Centene Complete Health MCD' on ModivCare's Oklahoma facility page.

Reservation number that ModivCare lists for HealthSpring / Cigna Healthcare Medicare Advantage members (also labeled by market, e.g., South Illinois, Midwest Illinois, North/Central/South Florida, South Mississippi, Pacific Northwest). ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's Florida facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's California facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan number listed by ModivCare's Illinois facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed as 'Delaware First Health' on ModivCare's Delaware page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Facility representatives call here for urgent care transports, standing order changes and to request Facility Website access. Medical Necessity Forms (stretcher/wheelchair) and minor consent forms fax to 866-813-5599; Medical Restriction Forms to the Utilization Review Department at 866-832-9680.

Fax number ModivCare's Delaware page gives for these forms to the Facilities Department.

DMMA contracts with Modivcare for NEMT; arrange at least three days ahead. After-hours urgent care transports use this reservations line.

Ride Assist line (also for members who have not received bus tickets).

Completed by the member's primary care physician, ideally with the standing order.

Listed in the plan section at the top of ModivCare's New York page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed in the plan section at the top of ModivCare's New York page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed as 'Elevance Res' on ModivCare's New Jersey page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed in the plan section at the top of ModivCare's New York page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed on ModivCare's Massachusetts page for Evercare SCO plan members. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Facility line on ModivCare's Florida page; three business days notice for routine trips. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's Florida facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Page labels 866-475-5744 the 'Hawaii Facility Reservation line'; discharges use the same line (provider up to four hours); two business days notice for routine trips. Ohana member reservation line is already listed under Centene. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Ride Assist number for late rides and return-ride requests (up to one hour). The page's plan section lists a separate Ride Assist number, 866-481-9699. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

The public Modivcare Iowa, Kansas and Nevada facility pages each explicitly label this phone HCSC Group Retiree — Group Retiree National Line Reservation/Ride Assist. National describes this named administrative contact; it does not establish coverage, eligibility, benefit type or participation for every HCSC/Blue Cross/retiree plan. Confirm the exact group retiree plan and transportation benefit. No hours or universal facility-booking role is published in this contact block.

Plan reservation number listed on ModivCare's California facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's California facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed in the plan section at the top of ModivCare's New York page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed on ModivCare's Texas facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed as 'HMSA MCD' on ModivCare's HMSA page; HMSA providers use TripCare to request prior authorization and submit digital Medical Necessity Forms; inter-island air travel requests for HMSA members go through TripCare as of 7/1/2025.

Listed as 'Humana Group Retiree' on ModivCare's Florida and Texas pages. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's Florida facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's Florida facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's Florida facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed as 'Humana National Medicare (MCR)' on ModivCare's Oklahoma page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

The former active phone 866-277-8962 is published on Modivcare’s Iowa Facility Resources page, not as national facility booking. That page also prints fax866-535-0246 for facility single-trip/standing-order requests. These numbers remain source context only: current Iowa HHS lists MTM for the reviewed Iowa Medicaid populations, and a current Modivcare Iowa contract/patient population was not established. No claim is made that either historical number is disconnected. Use current plan/broker guidance and confirm any Modivcare-specific contract before sending requests.

The still-published vendor FAQ lists facility phone866-697-0496, fax800-597-2091 for single-trip/standing-order requests, and hearing-impaired assistance866-288-3133. It refers to “either health plan” without naming current contracted plans. Sunflower’s current member page explicitly says SafeRide began managing its transportation benefit November1,2024. The reviewed evidence does not establish a current Kansas Modivcare member population; these older vendor numbers are retained only as context and are withheld from active routing. This does not assert that all Kansas contracts ended, that numbers are disconnected, or that SafeRide replaces every Modivcare program.

Facility Department for nursing homes, hospitals and dialysis centers; Medicaid Health Plans line. Medicare Health Plans use 888-589-6163 and fax 888-589-6164. Standing order forms: call the number for the member's plan type. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Hospitals contact this reservation line; discharge must be requested by a discharge planner, social worker or nurse; provider has up to three hours. Urgent same-day trips are also booked here. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Return-ride requests and late rides (60 minutes). ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Facility line for the plans on ModivCare's Massachusetts page; hospital discharge provider response up to four hours; three business days notice for routine trips. The same number is the Where's My Ride line for Evercare Massachusetts Senior Care Options members. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's Florida facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed on ModivCare's Texas facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed in the plan section at the top of ModivCare's New York page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Facility department for healthcare facilities with recurring NEMT such as dialysis three days a week. Medical Necessity Form must be signed by a physician, PA or nurse practitioner for levels above ambulatory. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed as 'MI Medicaid' on ModivCare's Michigan facility page; hospitals call this line and choose the discharge prompt (3-hour response, no Medical Necessity Form). Michigan Medicaid managed care members are generally routed to their health plan; confirm coverage with ModivCare. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Number ModivCare lists for reporting a problem with a patient's ride or any other service component (calls on or after May 24, 2024 / rides on or after June 8, 2024).

South Mississippi Ride Assist number on ModivCare's Mississippi facility page.

Ride Assist line listed for North Mississippi (866-334-3794); the South line on the same page is 866-331-6006. Facility staff aware of a problem with a patient's ride are also given the complaint line 866-381-4853.

ModivCare replaced MTM as the Mississippi Division of Medicaid NET broker on June 8, 2024 for fee-for-service/traditional Medicaid; managed care members use their health plan's number. Schedule at least 3 business days ahead unless urgent.

New broker program: DPHHS's July 9, 2026 provider notice says ModivCare becomes Montana's NEMT broker with an anticipated start of October 1, 2026 and lines available from the September 1, 2026 soft go-live. ModivCare's Montana page says members can contact ModivCare from September 1, 2026 for rides on or after October 1, 2026. Facility line is for healthcare facilities to coordinate member transportation.

Member reservation line (the same number as before the transition) per DPHHS; ModivCare says members use it to schedule rides or get help with an existing ride. Gas mileage reimbursement is available when a family member or friend drives. Program start anticipated October 1, 2026.

DPHHS provider notice: line for transportation providers (drivers/companies), not for clinic ride booking. Provider enrollment moves from Conduent to ModivCare.