Authorization and benefit vendors

ModivCare (LogistiCare)

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

portal

Iowa facility booking — historical number withheld

Needs confirmation
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

The former active phone 866-277-8962 is published on Modivcare’s Iowa Facility Resources page, not as national facility booking. That page also prints fax866-535-0246 for facility single-trip/standing-order requests. These numbers remain source context only: current Iowa HHS lists MTM for the reviewed Iowa Medicaid populations, and a current Modivcare Iowa contract/patient population was not established. No claim is made that either historical number is disconnected. Use current plan/broker guidance and confirm any Modivcare-specific contract before sending requests.

portal

Nevada facility desk — current population unconfirmed; number withheld

Needs confirmation
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Nevada

Mailing address

Not researched for this route

The still-published Modivcare FAQ lists 888-737-0830 for its Nevada facilities. Its 24/7 wording is specifically for discharges/transfers, whereas routine single-trip reservations are Monday–Friday8am–5pmPST; online request submission24/7 is a different channel. The inherited general24/7 phone claim is therefore unsupported. Nevada Medicaid’s March/April2026 guidance instead directs the reviewed urban/fee-for-service populations to MTM and rural managed-care members to their health plan. The vendor FAQ’s current covered population/contract was not established, so the former phone is retained only here as context and withheld from active dialing. No disconnection or universal vendor-retirement claim is made.

portal

Kansas facility booking — current contracted plan unconfirmed; number withheld

Needs confirmation
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Kansas

Mailing address

Not researched for this route

The still-published vendor FAQ lists facility phone866-697-0496, fax800-597-2091 for single-trip/standing-order requests, and hearing-impaired assistance866-288-3133. It refers to “either health plan” without naming current contracted plans. Sunflower’s current member page explicitly says SafeRide began managing its transportation benefit November1,2024. The reviewed evidence does not establish a current Kansas Modivcare member population; these older vendor numbers are retained only as context and are withheld from active routing. This does not assert that all Kansas contracts ended, that numbers are disconnected, or that SafeRide replaces every Modivcare program.

transportation

HCSC Group Retiree — national reservation / Ride Assist

Official page read
Phone866-824-1566

Reservations/Ride Assist for the specifically labelled HCSC Group Retiree program.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The public Modivcare Iowa, Kansas and Nevada facility pages each explicitly label this phone HCSC Group Retiree — Group Retiree National Line Reservation/Ride Assist. National describes this named administrative contact; it does not establish coverage, eligibility, benefit type or participation for every HCSC/Blue Cross/retiree plan. Confirm the exact group retiree plan and transportation benefit. No hours or universal facility-booking role is published in this contact block.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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