Provider portals and EDI

The former active phone 866-277-8962 is published on Modivcare’s Iowa Facility Resources page, not as national facility booking. That page also prints fax866-535-0246 for facility single-trip/standing-order requests. These numbers remain source context only: current Iowa HHS lists MTM for the reviewed Iowa Medicaid populations, and a current Modivcare Iowa contract/patient population was not established. No claim is made that either historical number is disconnected. Use current plan/broker guidance and confirm any Modivcare-specific contract before sending requests.

The still-published Modivcare FAQ lists 888-737-0830 for its Nevada facilities. Its 24/7 wording is specifically for discharges/transfers, whereas routine single-trip reservations are Monday–Friday8am–5pmPST; online request submission24/7 is a different channel. The inherited general24/7 phone claim is therefore unsupported. Nevada Medicaid’s March/April2026 guidance instead directs the reviewed urban/fee-for-service populations to MTM and rural managed-care members to their health plan. The vendor FAQ’s current covered population/contract was not established, so the former phone is retained only here as context and withheld from active dialing. No disconnection or universal vendor-retirement claim is made.

The still-published vendor FAQ lists facility phone866-697-0496, fax800-597-2091 for single-trip/standing-order requests, and hearing-impaired assistance866-288-3133. It refers to “either health plan” without naming current contracted plans. Sunflower’s current member page explicitly says SafeRide began managing its transportation benefit November1,2024. The reviewed evidence does not establish a current Kansas Modivcare member population; these older vendor numbers are retained only as context and are withheld from active routing. This does not assert that all Kansas contracts ended, that numbers are disconnected, or that SafeRide replaces every Modivcare program.