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Listed as 'Nassau Medicaid' on ModivCare's New York page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan transportation number listed on ModivCare's North Carolina member page (the page is member-facing; it hosts information on how to get a ride). Office staff may use it to book or check a ride for a patient. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan transportation number listed on ModivCare's North Carolina member page (the page is member-facing; it hosts information on how to get a ride). Office staff may use it to book or check a ride for a patient. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan transportation number listed on ModivCare's North Carolina member page (the page is member-facing; it hosts information on how to get a ride). Office staff may use it to book or check a ride for a patient. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan transportation number listed on ModivCare's North Carolina member page (the page is member-facing; it hosts information on how to get a ride). Office staff may use it to book or check a ride for a patient. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan transportation number listed on ModivCare's North Carolina member page (the page is member-facing; it hosts information on how to get a ride). Office staff may use it to book or check a ride for a patient. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

The still-published Modivcare FAQ lists 888-737-0830 for its Nevada facilities. Its 24/7 wording is specifically for discharges/transfers, whereas routine single-trip reservations are Monday–Friday8am–5pmPST; online request submission24/7 is a different channel. The inherited general24/7 phone claim is therefore unsupported. Nevada Medicaid’s March/April2026 guidance instead directs the reviewed urban/fee-for-service populations to MTM and rural managed-care members to their health plan. The vendor FAQ’s current covered population/contract was not established, so the former phone is retained only here as context and withheld from active dialing. No disconnection or universal vendor-retirement claim is made.

NJ DMAHS lists this number for filing a formal complaint about NEMT.

Facility line for nursing homes, hospitals, dialysis, mental health and substance abuse clinics: single and standing-order bookings up to a month of trips, and hospital discharge prompt (no Medical Necessity Form needed for discharges). Medical Necessity Form needed for ambulatory/MAV, wheelchair/MAV, BLS or SCT ambulance levels.

Return trips (will call) and late/no-show transportation providers; return pickup within about 90 minutes.

State-listed number for scheduling a NJ FamilyCare ride with ModivCare, the state's medical transportation broker; also listed for Wellpoint/DMAS. Modivcare is responsible only for certain NEMT types in NJ (see its 'What Modivcare is responsible for in New Jersey' document).

Page labels the number 'Evercare New Mexico Facility Reservation line' and gives it for nursing homes, hospitals, dialysis centers, mental health and substance abuse facilities; three business days notice for routine trips; hospital discharges use the same line. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

'Ride Assist' number members/facilities use to request a return ride (provider has up to one hour). ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Facility line for the plans on ModivCare's New York page; hospital discharge provider response four hours; three business days notice for routine trips on several plans. Nassau County DSS forms fax to 877-272-3768. Gas reimbursement and mass transit coverage varies by plan (see the page note); Nassau Medicaid recipients are directed to the Department's Medical Services Unit at 516-227-8070 for reimbursement approval. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Separate fax listed for Nassau County DSS forms. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

ModivCare Facility Department for nursing homes, hospitals and dialysis centers; request standing order forms here. Single trips up to 30 days ahead may be faxed.

SoonerCare NET reservations. ModivCare requires three business days notice for routine trips; urgent/same-day trips need physician verification. Hospital discharges must be requested by hospital staff. SoonerSelect plan members use the plan-specific numbers below.

Late rides and return-ride requests (driver up to 60 minutes).

Listed on ModivCare's Pennsylvania page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Regional CCO transportation reservation number listed on ModivCare's Oregon page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Regional CCO transportation reservation number listed on ModivCare's Oregon page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Regional CCO transportation reservation number listed on ModivCare's Oregon page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed by ModivCare's West Virginia page under 'Peak health' for plan members' rides. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed as 'Pennsylvania Medical Assistance' on ModivCare's Pennsylvania member page. The page does not say which counties' Medical Assistance Transportation Program (MATP) ModivCare serves; PA MATP is county-based, so confirm the county. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed on ModivCare's New Mexico page (a second Presbyterian number, 505-923-6300, is also shown). ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's California facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed on ModivCare's Massachusetts page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Facility line for hospitals, nursing homes, dialysis, mental health and substance abuse clinics. Hospital discharges are scheduled by hospital staff only and do not need a Medical Necessity Form; provider response 30 minutes to 3 hours. Complaints are accepted here as well.

'SC Nursing Homes' fax number listed for the standing order request and complaint forms on ModivCare's SC facility page.

ModivCare is South Carolina's Medicaid NET broker. Region 1 counties: Abbeville, Anderson, Cherokee, Edgefield, Greenville, Greenwood, Laurens, McCormick, Oconee, Pickens, Saluda, Spartanburg. Region Ride Assist line: 866-910-7689.

Where's My Ride line for Region 1 (Abbeville, Anderson, Cherokee, Edgefield, Greenville, Greenwood, Laurens, McCormick, Oconee, Pickens, Saluda, Spartanburg).

ModivCare is South Carolina's Medicaid NET broker. Region 2 counties: Aiken, Allendale, Bamberg, Barnwell, Calhoun, Chester, Clarendon, Fairfield, Kershaw, Lancaster, Lee, Lexington, Newberry, Orangeburg, Richland, Sumter, Union, York. Region Ride Assist line: 866-445-9962.

Where's My Ride line for Region 2 (Aiken, Allendale, Bamberg, Barnwell, Calhoun, Chester, Clarendon, Fairfield, Kershaw, Lancaster, Lee, Lexington, Newberry, Orangeburg, Richland, Sumter, Union, York).

ModivCare is South Carolina's Medicaid NET broker. Region 3 counties: Beaufort, Berkeley, Charleston, Chesterfield, Colleton, Darlington, Dillon, Dorchester, Florence, Georgetown, Hampton, Horry, Jasper, Marion, Marlboro, Williamsburg. Region Ride Assist line: 866-445-9964.

Where's My Ride line for Region 3 (Beaufort, Berkeley, Charleston, Chesterfield, Colleton, Darlington, Dillon, Dorchester, Florence, Georgetown, Hampton, Horry, Jasper, Marion, Marlboro, Williamsburg).

Listed on ModivCare's Texas facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Facility line on ModivCare's Tennessee page (plan list there is Medicare/Centene/HealthSpring/Windsor). TennCare Medicaid NEMT is run by Verida, not ModivCare. Hospital discharge provider up to three hours. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

ModivCare Texas facility page: facility line for booking and hospital discharges (provider has up to four hours to pick up); three business days notice for routine trips. Plan scope not stated beyond the plan list on the page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed as 'MA Tufts MCD – All' on ModivCare's Massachusetts page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's Florida facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Plan reservation number listed on ModivCare's Florida facility page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed for UnitedHealthcare Medicare (National / Lacers National) riders on ModivCare's California, Colorado and Florida pages. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Dedicated line for medical providers booking single or recurring (standing order, e.g., dialysis) trips for Utah Medicaid members; also for updating a standing order and hospital discharges. The same page recommends faxing requests to save phone time.

ModivCare is Utah Medicaid's non-emergency transportation broker. Utah Medicaid's own page tells riders to schedule with ModivCare at least 3 business days ahead; hospitals may also use this line for discharges. For Traditional Medicaid riders without other transportation.

Late or missing rides and requesting a return pickup after an appointment (driver given 60–90 minutes).

Reservation number listed under 'WellCare' on ModivCare's Illinois, Indiana and Ohio facility pages. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed as 'Well Care MCR Reservation' on ModivCare's Michigan page. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

Listed under 'Wellpoint Medicare Plans' on ModivCare's Virginia and West Virginia pages. ModivCare's state facility page is undated and some of its FAQ text appears to predate plan changes; confirm the member's current plan before relying on it.

ModivCare page: routine NEMT requests must arrive at least five business days ahead except hospital discharges and urgent trips; Level of Need Assessment Form required when a member cannot use public transport or mileage reimbursement. Requests can also be made online through TripCare.

Statewide reservation number listed by WV BMS for ModivCare. On ModivCare's page it is the number for urgent and hospital discharge requests outside facilities-team hours.