Find the right department

Health professionals enrolled in uView can request referrals, place orders and access records; support email responds within one business day. For Epic EMR-to-EMR integration inquiries the page lists emr2emr@umc.edu.

24/7 automated phone payment line.

Finger Lakes Health bills.

Regional affiliate hospital bills (purple statement).

Hospital and physician bills for Strong Memorial and Highland Hospitals.

Toll-free alternative to (585) 758-7650.

Transfer Center Nurse Coordinator connects referring providers with attending physicians; alternate local (585) 275-4999; toll-free (800) 499-9298.

HIM main number. As of 9/25/2026 the old ROI fax (585) 273-1257 is NOT receiving faxes; use the alternate ROI fax or email. Copy fulfillment by Verisma (315) 350-3779 for fee/status questions from non-patient requesters.

Insurance counseling for Strong/Highland patients.

Neonatal transport requests; pediatric transport (585) 273-1500.

Cost estimates for URMC services.

University of Utah Health scheduling line listed in the site footer. General questions 801-581-2121.

Financial advocates help with cost estimates and assistance questions; financial assistance applications through MyChart.

Requesting medical records and continuing-care requests; 42 CFR Part 2 questions go to the Health Information Department at 801-581-2704.

Email published for insurance (payer) facility invoice settlement requests. Not for patient billing questions (patient billing office 801-587-6303).

University of Utah Medical Staff Office: practitioner credentialing questions and verification of hospital affiliation/historical dates. Page is on the University of Utah benefits site.

University of Utah Health patient billing: pay by phone, payment plans, paperless billing and financial assistance questions (toll-free 1-800-862-4937); Mon-Fri 9 am-5 pm.

Questions about referrals to U of U Health, Monday-Friday 8 am-5 pm.

Physician-to-physician consultation and patient transfers to University of Utah Health; AirMed dispatch 801-581-2500 / 800-453-0120 for transport.

Phone estimates of out-of-pocket costs for UNM Health services (self-service estimate tool also available). UNMH payments by mail: PO Box 912877, Denver, CO 80291-2877.

Reach a UNM physician 24/7 for consultation, transfer and referral services (local 505-272-2000).

Care-experience concerns; routine scheduling and billing are handled separately.

Sandoval Regional Medical Center billing only.

UNM Hospital billing; Sandoval Regional Medical Center uses a separate line.

Group dental claim form; alternate phone (225) 400-9304. Unum's dental portal quick guide also directs providers needing help with claim status to the call center at 888-400-9304.

Release of information requests by mail, fax or online form; HIM phone is for continuity-of-care needs and image-access issues; email status checks (response within 48 hours). Radiology image request status: ROIRadiologyImages@UofLHealth.org.

Toll-free hospital billing assistance.

Billing assistance for UofL Health hospitals; the financial assistance page lists 502-681-1440 for policy/application questions. Toll-free 833-392-2783.

General assistance for UofL Physicians bills (payments by mail to P.O. Box 6281, Indianapolis, IN 46206-6281).

Financial counselor for UofL Physicians payment plans and financial assistance.

One call to refer patients across UofL Physicians specialties (weekdays).

For existing customers and their authorized users (account holders) only. Updox says existing customers can chat with a representative from the Help link inside their account or use the support site. No public phone is published; the email address on the page is obfuscated and withheld. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

Center listed on the Upham's PACE page.

Center listed on the Upham's PACE page.

Center listed on the Upham's PACE page.

Enrollment Department number on the Upham's Corner Health Center PACE page and the Upham's Elder Service Plan site; eligibility is 55+, nursing-facility clinical criteria and residence in the service area. Page does not list service-area towns.

Alt 412-864-0284. Another UPMC page lists Central Billing Office 800-854-1745 (physician office billing).

Set up a payment plan with a UPMC Customer Service specialist (also via MyUPMC).

Plain-language financial assistance summary: request information/assistance via option 2, in-person application appointments via option 4; application fax. This number differs from the Patient Financial Services Center line on the billing contact page.

Mail the signed Authorization for Release of PHI for UPMC In Home Urgent Care Plus and UPMC Home Healthcare records (not UPMC Home Health or hospitals). Billing record requests: UPMC Billing Department 800-854-1745.

Transfers into UPMC Central and North Central PA hospitals. Office 717-782-5509; office fax and email listed.

Physician-to-physician transfers and direct admissions into UPMC hospitals in Western PA; bed placement and critical transport. Office fax and email for MedCall support.

Pediatric transfers (UPMC Children's Hospital of Pittsburgh).

Specialists help review Financial Assistance eligibility, Marketplace enrollment and payment for urgent services for uninsured/underinsured patients; appointments via option 4, price estimates via option 5. Mon-Fri 8 a.m.-4 p.m.

Records are facility-specific; Altoona 814-889-7753; Somerset 814-443-5158; Western Maryland 240-964-8441.

Listed as 'UPMC Health Plan Claims Department' in the provider manual and as Electronic Data Interchange questions on the provider contact tab.

UPMC Health Plan, Pittsburgh, PA 15230 — choose PO Box: Commercial and CHIP PO Box 2999; Medicaid PO Box 2995; Medicare PO Box 2997; UPMC Dental/Vision Advantage PO Box 1600; Community HealthChoices PO Box 106042. Text is in the provider tab's embedded page data (not visible to text-only fetch).