Find the right department

FEP member IDs have an R prefix; verify the current card.

Use Availity for routine preservice requests. The form allows fax for out-of-state providers without electronic access or BCBSND-approved system exceptions. The phone is for UM questions, not an unrestricted submission channel. January 2027 migrated-member instructions must be checked separately.

Commercial calling-window and callback advice explicitly excludes this line.

Separate PSHB number listed below FEP; distinct staffing hours are not established.

Participation agreements for new and existing providers; no claim submissions.

General-inquiry contact published on the FEP Idaho page; no dedicated provider department is claimed.

County association is from the explicit state directory, not the office address. This administrative contact does not establish insurance coverage or program eligibility.

Maine CDC official local-health-officer directory. Department contact number is reproduced without staff names or personal email addresses. State page provides no record update date, office address, fax or public mailbox. Read only; telephone reachability not tested.

District headquarters listed as Albemarle/Charlottesville Health Department in the VDH January 2026 directory, PDF page 16. County tags describe the district administrative jurisdiction; office services and local clinic arrangements vary.

Provider line for Blue Shield Medicare plans (member line is 800-776-4466).

Paper claims for Blue Shield Promise Medi-Cal (SimpliSend and EDI preferred). July 2026 Promise manual.

BHT care-coordination questions; ABA recommendation forms are faxed.

Fax completed EFT enrollment forms for Blue Shield Promise payments.

Hours differ across pages.

Notify within 24 hours of an admission following ER post-stabilization for L.A. County Promise members.

Notify within 24 hours of an admission for San Diego County Promise members.

MLTSS/long-term care department review requests.

Medical-benefit specialty drug PA requests to the Promise Pharmacy Department. Medi-Cal pharmacy-benefit drugs go to Medi-Cal Rx.

Claims for other Blue plans' members (check the three-letter prefix first).

Refer members to Blue Shield care management programs.

Paper claims for Blue Shield of California members not listed under a specific P.O. Box (BlueCard, Medicare Advantage, FEP have their own). Use the Claims Routing Tool on Provider Connection when possible. July 2026 manual.

Fax the California Prescription Drug Prior Authorization or Step Therapy Exception Request Form; phone requests go to Medical Care Solutions.

Members may file up to 180 days from the claim decision date or the date of the incident. Blue Shield states it mails an acknowledgment within 5 calendar days, resolves standard grievances within 30 calendar days and expedited appeals within 3 calendar days. A doctor or authorized representative may file an appeal on the member's behalf by mail or phone. Online filing requires the member's account login; the paper grievance form is linked from the same page. Blue Shield of California and Blue Shield Life commercial and individual plans. Blue Shield Promise (Medi-Cal) and Medicare members use separate grievance and appeal processes linked from this page. Provider claim disputes use the provider dispute resolution offices, not this member process.

EDI enrollment and ERA questions for Blue Shield of California and Blue Shield Promise.

Blue Shield states expedited appeals are decided as soon as possible and within 3 calendar days. To request one, call the number on the member ID card (Customer Care (800) 393-6130) or write to this address; the attention line differs from the standard grievance address. Mental health and substance use disorder expedited requests go to (877) 263-9952. Blue Shield of California and Blue Shield Life commercial and individual plans. Blue Shield Promise (Medi-Cal) and Medicare members use separate grievance and appeal processes linked from this page. Provider claim disputes use the provider dispute resolution offices, not this member process.

Published on Blue Shield's grievance page as (800) 927-HELP (4357). Members should first file through Blue Shield's grievance process. This is a state regulator, not Blue Shield. Applies to Blue Shield of California Life & Health Insurance Company plans only.

Published on Blue Shield's grievance page. Members should first use Blue Shield's grievance process; DMHC complaint and IMR forms are at www.dmhc.ca.gov. This is a state regulator, not Blue Shield. Canceled-coverage appeals for Blue Shield plans may also be filed directly with DMHC. Applies to Blue Shield of California plans, not Blue Shield Life.

Final-level provider dispute for commercial lines.

First-level provider claim disputes (mail).

Fax for prior authorization requests to Blue Shield Medical Care Solutions unless the manual names another vendor (e.g., Evolent for imaging).

Paper claims for Blue Shield Medicare Advantage members.

Part D coverage determination/exception requests for Blue Shield Medicare members.

Members may file up to 180 days from the claim decision date or the date of the incident. Blue Shield states it mails an acknowledgment within 5 calendar days, resolves standard grievances within 30 calendar days and expedited appeals within 3 calendar days. A doctor or authorized representative may file an appeal on the member's behalf by mail or phone. Online filing requires the member's account login; the paper grievance form is linked from the same page. TTY: 711. Blue Shield of California and Blue Shield Life commercial and individual plans. Blue Shield Promise (Medi-Cal) and Medicare members use separate grievance and appeal processes linked from this page. Provider claim disputes use the provider dispute resolution offices, not this member process.

The published phone for mental health and substance use disorder grievances is (877) 263-9952. Blue Shield of California and Blue Shield Life commercial and individual plans. Blue Shield Promise (Medi-Cal) and Medicare members use separate grievance and appeal processes linked from this page. Provider claim disputes use the provider dispute resolution offices, not this member process.

Services received before January 1, 2026 use the Mental Health Service Administrator address instead. Members may file up to 180 days from the claim decision date or the date of the incident. Blue Shield states it mails an acknowledgment within 5 calendar days, resolves standard grievances within 30 calendar days and expedited appeals within 3 calendar days. A doctor or authorized representative may file an appeal on the member's behalf by mail or phone. Online filing requires the member's account login; the paper grievance form is linked from the same page. Blue Shield of California and Blue Shield Life commercial and individual plans. Blue Shield Promise (Medi-Cal) and Medicare members use separate grievance and appeal processes linked from this page. Provider claim disputes use the provider dispute resolution offices, not this member process.

Submit the provider application (online preferred) or questions about records, panel and enrollment.

SOT and BMT transplant authorizations and network transplant facility questions.

Members may file up to 180 days from the claim decision date or the date of the incident. Blue Shield states it mails an acknowledgment within 5 calendar days, resolves standard grievances within 30 calendar days and expedited appeals within 3 calendar days. A doctor or authorized representative may file an appeal on the member's behalf by mail or phone. Online filing requires the member's account login; the paper grievance form is linked from the same page. Blue Shield of California and Blue Shield Life commercial and individual plans. Blue Shield Promise (Medi-Cal) and Medicare members use separate grievance and appeal processes linked from this page. Provider claim disputes use the provider dispute resolution offices, not this member process.

Main phone listed in the HHSC LMHA/LBHA directory (additional main number 512-255-1720). Texas HHSC-contracted local mental health authority; counties served: Bastrop, Burnet, Caldwell, Fayette, Gonzales, Guadalupe, Lee, Williamson. Website: https://bbtrails.org/. Crisis line (24/7 referral help): 844-309-6385. For patient access use the intake/crisis lines; not a payer claims line.

eBusiness technical support for electronic claims questions (Option 2; Monday–Thursday 8 a.m.–5:15 p.m. ET, Friday 9 a.m.–5:15 p.m. ET). Electronic filing is required; paper only with demonstrated technical difficulties.

The state source identifies provider-relations uses including fee schedules, joining the network and locating specialists. This fax must not be treated as a clinical prior-authorization or claim-submission fax.

BlueCare UM phone (select option 9 to reach the UM team) and fax for physical/behavioral health authorization requests, including inpatient stays tied to specialty drugs. Availity is the 24/7 online option.

Care coordinator line for CHOICES and ECF CHOICES (LTSS) members.

Utilization management telephone for SelectCommunity members.

Utilization management telephone for TennCareSelect members.