DialClerk Directory

Health plans and insurers

Blue Cross Blue Shield of North Dakota

Phone, published email, fax, addresses and the next step for your office.

11 contact routesNo directory research calls placed

provider services

Commercial provider service

Official page read
Phone800-368-2312Published hours

Monday–Friday 8 a.m.–4:30 p.m. Central; automated service 24 hours

Product, plan and location

commercial
North Dakota

Mailing address

Not researched for this route

Published calling advice

BCBSND recommends Wednesday afternoons, Thursdays or Fridays. Its November 2025 notice identifies Monday and Tuesday, noon–3:30 p.m. Central, as busier periods.

Applies to BCBSND commercial provider service only; excludes Medicaid Expansion. This is the insurer’s dated guidance, not measured caller-report statistics or a guaranteed wait.

The notice describes callback appointments and virtual hold when the announced expected wait exceeds five minutes. That threshold is not an average wait. Callback availability and current queues have not been measured.

Read the calling guidance ↗ · Published 2025-11-26 · Checked 2026-10-22

The contact page says 8 a.m. opening; the November 2025 article says 7:30 a.m. Confirm current staffing. Automated eligibility and claim status do not require a live representative.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medicaid Expansion provider service

Official page read
Phone833-777-5779Published hours

Monday–Friday 8 a.m.–5 p.m. Central

Product, plan and location

medicaid
North Dakota

Mailing address

Not researched for this route

Commercial calling-window and callback advice explicitly excludes this line.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Federal Employee Program provider service

Official page read
Phone800-548-4026Published hours

Monday, Tuesday, Thursday and Friday 8 a.m.–4:30 p.m.; Wednesday 8:30 a.m.–4:30 p.m. Central

Product, plan and location

federal
North Dakota

Mailing address

Not researched for this route

FEP member IDs have an R prefix; verify the current card.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Postal Service Health Benefits provider service

Official page read
Phone888-567-1148Published hours

Not published in this record

Product, plan and location

federal
North Dakota

Mailing address

Not researched for this route

Separate PSHB number listed below FEP; distinct staffing hours are not established.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

BlueCard out-of-state eligibility and benefits

Official page read
Phone800-676-2583Published hours

Not published in this record

Product, plan and location

commercial
North Dakota

Mailing address

Not researched for this route

Eligibility, benefits and precertification for out-of-state BlueCard members.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

NextBlue Medicare Advantage provider service

Official page read
Phone844-753-8038Published hours

Monday–Friday 8 a.m.–5 p.m. Central

Product, plan and location

medicare advantage
North Dakota

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22 · NextBlue provider website ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Member services

Official page read
Phone844-363-8457Published hours

Monday–Friday 8 a.m.–4:30 p.m.; time zone not stated in the member section

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Provider contracting

Official page read
Phone

No phone listed for this route

Published email

Providercontracting@bcbsnd.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Participation agreements for new and existing providers; no claim submissions.

View source ↗ · Source checked 2026-10-22

Report an update

provider enrollment credentialing

Credentialing and provider data

Official page read
Phone

No phone listed for this route

Published email

prov.net@bcbsnd.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Credentialing and recredentialing application questions.

View source ↗ · Source checked 2026-10-22

Report an update

appeals grievances

Commercial provider appeals by form

Official page read
Phone800-368-2312Fax

701-277-2209

Published hours

Not published in this record

Product, plan and location

commercial
North Dakota

Mailing address
Blue Cross Blue Shield of North Dakota PO Box 1570 Fargo, ND 58107-1570

Completed commercial appeals, not claim corrections

Currently linked form. Providers complete sections A, C and D with supporting evidence. Do not use as a claim-correction or stand-alone records/EOB submission. Follow denial-letter instructions; the website also describes a future January 2027 migration.

View source ↗ · Source checked 2026-10-22 · Source published 2019-02 form; 2025-07 attached notice · Current appeal instructions ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Inpatient authorization — approved fax exception and UM questions

Official page read
Phone800-952-8462Fax

701-277-2971

Published hours

Not published in this record

Product, plan and location

commercial · medicaid
North Dakota

Mailing address
BCBSND Attn: Utilization Management 4510 13th Ave. S. Fargo, ND 58121

Photos that cannot be submitted in Availity, or member-submitted authorization requests

Use Availity for routine preservice requests. The form allows fax for out-of-state providers without electronic access or BCBSND-approved system exceptions. The phone is for UM questions, not an unrestricted submission channel. January 2027 migrated-member instructions must be checked separately.

View source ↗ · Source checked 2026-10-22 · Source published 2026-02 · Current authorization instructions ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice