DialClerk Directory

Blue Cross Blue Shield of North Dakota

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Commercial provider service

Official page read
Phone800-368-2312Published hours

Monday–Friday 8 a.m.–4:30 p.m. Central; automated service 24 hours

Product, plan and location

commercial
North Dakota

Mailing address

Not researched for this route

Published calling advice

BCBSND recommends Wednesday afternoons, Thursdays or Fridays. Its November 2025 notice identifies Monday and Tuesday, noon–3:30 p.m. Central, as busier periods.

Applies to BCBSND commercial provider service only; excludes Medicaid Expansion. This is the insurer’s dated guidance, not measured caller-report statistics or a guaranteed wait.

The notice describes callback appointments and virtual hold when the announced expected wait exceeds five minutes. That threshold is not an average wait. Callback availability and current queues have not been measured.

Read the calling guidance ↗ · Published 2025-11-26 · Checked 2026-10-22

The contact page says 8 a.m. opening; the November 2025 article says 7:30 a.m. Confirm current staffing. Automated eligibility and claim status do not require a live representative.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medicaid Expansion provider service

Official page read
Phone833-777-5779Published hours

Monday–Friday 8 a.m.–5 p.m. Central

Product, plan and location

medicaid
North Dakota

Mailing address

Not researched for this route

Commercial calling-window and callback advice explicitly excludes this line.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Federal Employee Program provider service

Official page read
Phone800-548-4026Published hours

Monday, Tuesday, Thursday and Friday 8 a.m.–4:30 p.m.; Wednesday 8:30 a.m.–4:30 p.m. Central

Product, plan and location

federal
North Dakota

Mailing address

Not researched for this route

FEP member IDs have an R prefix; verify the current card.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Postal Service Health Benefits provider service

Official page read
Phone888-567-1148Published hours

Not published in this record

Product, plan and location

federal
North Dakota

Mailing address

Not researched for this route

Separate PSHB number listed below FEP; distinct staffing hours are not established.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

NextBlue Medicare Advantage provider service

Official page read
Phone844-753-8038Published hours

Monday–Friday 8 a.m.–5 p.m. Central

Product, plan and location

medicare advantage
North Dakota

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22 · NextBlue provider website ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

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on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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