DialClerk Directory

Alaska Medicaid (DHSS / Conduent fiscal agent)

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Service Authorization (toll free)

Official page read
Phone800-770-5650Published hours

Mon-Sat 8-5; Sun 12-4

Product, plan and location

medicaid
Alaska

Mailing address

Not researched for this route

Option 1, 2. Vendor on page: Conduent.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Service Authorization - general fax

Official page read
Phone

No phone listed for this route

Fax

907-644-8131

Published hours

Not published in this record

Product, plan and location

medicaid
Alaska

Mailing address

Not researched for this route

Vendor on page: Conduent.

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

Service Authorization - dental fax

Official page read
Phone

No phone listed for this route

Fax

907-644-9861

Published hours

Not published in this record

Product, plan and location

medicaid
Alaska

Mailing address

Not researched for this route

Vendor on page: Conduent.

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

Service Authorization - travel fax

Official page read
Phone

No phone listed for this route

Fax

907-644-5982

Published hours

Not published in this record

Product, plan and location

medicaid
Alaska

Mailing address

Not researched for this route

Vendor on page: Conduent.

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

Service Authorization - Community Behavioral Health Clinic / Mental Health Physician Clinic fax

Official page read
Phone

No phone listed for this route

Fax

866-653-1435

Published hours

Not published in this record

Product, plan and location

medicaid
Alaska

Mailing address

Not researched for this route

Vendor on page: Conduent.

View source ↗ · Source checked 2026-10-20

Report an update

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

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For the people making the calls

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A request does not create an account or start a call. Use business contact information only. No patient information.

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