Hospitals and health systems

Albany Med Health System

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

patient billing

Billing inquiries (services on or after Nov. 2, 2024)

Official page read
Phone518-264-7729Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2 for charity care inquiries

Menus can change. No live call verification is claimed.

Albany Med Health System billing questions; charity care inquiries select option 2. Toll-free 833-264-7729.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing inquiries — toll-free

Official page read
Phone833-264-7729Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Toll-free billing line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing inquiries and pay by phone — services before Nov. 2, 2024

Official page read
Phone518-828-8051Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Legacy bills for services provided prior to Nov. 2, 2024.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Pay by phone (services on or after Nov. 2, 2024)

Official page read
Phone877-522-5645Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Enter the pay-by-phone code printed on the statement.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Albany Medical Center

Official page read
Phone518-262-3151Fax

518-580-2463

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Medical records request line; the shared HIM fax is listed for every system hospital.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Columbia Memorial Health

Official page read
Phone518-828-8513Fax

518-580-2463

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Medical records request line; the shared HIM fax is listed for every system hospital.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Glens Falls Hospital

Official page read
Phone518-926-5402Fax

518-580-2463

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Medical records request line; the shared HIM fax is listed for every system hospital.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Saratoga Hospital

Official page read
Phone518-583-8304Fax

518-580-2463

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Medical records request line; the shared HIM fax is listed for every system hospital.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Logistics Center — patient transfers to Albany Medical Center

Official page read
Phone518-262-4660Published hours

24/7

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

For referring clinicians initiating a transfer, 24/7.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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