DialClerk Directory

Health plans and insurers

AlohaCare

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

member services

QUEST Medicaid member services

Official page read
Phone877-973-0712Published hours

Monday–Friday, 7:45 a.m.–5 p.m.

Product, plan and location

medicaid
Hawaii

Published service area

Hawaii QUEST Medicaid and named Medicare D-SNP plans

Mailing address
AlohaCare, 1357 Kapiolani Blvd., Suite G101, Honolulu, HI 96814

General correspondence mailing address published on contact page.

Local number: 808-973-0712. Pharmacy support is available 24/7.

View source ↗ · Source checked 2026-10-22 · aloha about ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Advantage Plus (HMO D-SNP) member services

Official page read
Phone866-973-6395Published hours

October–March: daily, 7:45 a.m.–8 p.m.; April–September: Monday–Friday, 7:45 a.m.–8 p.m.

Product, plan and location

medicare
Hawaii

Published service area

Hawaii QUEST Medicaid and named Medicare D-SNP plans

Mailing address

Not researched for this route

Local number: 808-973-6395.

View source ↗ · Source checked 2026-10-22 · aloha about ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Advantage (HMO D-SNP) member services

Official page read
Phone888-875-4979Published hours

October–March: daily, 7:45 a.m.–8 p.m.; April–September: Monday–Friday, 7:45 a.m.–8 p.m.

Product, plan and location

medicare
Hawaii

Published service area

Hawaii QUEST Medicaid and named Medicare D-SNP plans

Mailing address

Not researched for this route

Local number: 808-973-2475.

View source ↗ · Source checked 2026-10-22 · aloha about ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider relations — Medicaid and Advantage plans

Official page read
Phone800-434-1002Published email

providerhelp@alohacare.org

Provider relations — Medicaid and Advantage plans

Published hours

Monday–Friday, 7:45 a.m.–5 p.m.

Product, plan and location

medicaid · medicare
Hawaii

Published service area

Hawaii QUEST Medicaid and named Medicare D-SNP plans

Mailing address

Not researched for this route

Local number: 808-973-1650.

View source ↗ · Source checked 2026-10-22 · aloha contact ↗ · aloha about ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

QUEST Medicaid pharmacy prior-authorization support

Official page read
Phone866-973-7418Fax

866-728-0233

Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

medicaid
Hawaii

Published service area

Hawaii QUEST Medicaid and named Medicare D-SNP plans

Mailing address

Not researched for this route

Listed under provider pharmacy support. Alternate fax: 877-252-5224; local phone: 808-973-7418.

View source ↗ · Source checked 2026-10-22 · aloha about ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Advantage and Advantage Plus pharmacy support — OptumRx

Official page read
Phone800-711-4555Published hours

24 hours daily

Product, plan and location

medicare
Hawaii

Published service area

Hawaii QUEST Medicaid and named Medicare D-SNP plans

Mailing address

Not researched for this route

Provider pharmacy support for the two named Medicare D-SNP plans.

View source ↗ · Source checked 2026-10-22 · aloha about ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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