AltaMed Health Network (Altura MSO)

AltaMed contact page: member services for medical referrals, medical denials and interpretation services (complaints/grievances/appeals by email; the email address is obfuscated on the page and was not captured). Member-facing; providers use the AltaMed provider portal for referral submission.

Call only if a submitted request is more than 60 business days old. AltaMed requires active California Medi-Cal and Medicare enrollment to join; not currently accepting letters of interest for hematology/oncology, ophthalmology/optometry, home health, hospice, laboratory, radiology or DME.

AltaMed patient billing and financial services; the page also lists (323) 889-7854. Not for provider claims.

Fax the signed Authorization for Use and Disclosure form (with photo ID) to AltaMed HIM; processed within 15 business days. Third parties can use AltaMed's third-party portal. The phone is AltaMed's Patient Service Center for immediate/in-person pickup requests.