Arizona AHCCCS

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

fax prior auth

FFS medical prior authorization fax (DFSM)

Official page read
Phone

No phone listed for this route

Fax

602-256-6591

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

AHCCCS Fee-for-Service (American Indian Health Program, TRBHA, Tribal ALTCS, FES etc.) medical PA requests by fax with the FFS PA request form; AHCCCS Online Provider Portal is the expected route and fax is a fallback. Not for members enrolled in a health plan (contact the plan).

View source ↗ · Source checked 2026-10-25

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fax prior auth

FFS utilization review fax

Official page read
Phone

No phone listed for this route

Fax

602-254-2304

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

AHCCCS FFS utilization review (concurrent review) documentation.

View source ↗ · Source checked 2026-10-25

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fax prior auth

FFS ALTCS prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

602-254-2426

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

AHCCCS FFS ALTCS (long-term care) requests.

View source ↗ · Source checked 2026-10-25

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fax prior auth

FFS transplant prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

602-256-4860

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

AHCCCS FFS transplant requests.

View source ↗ · Source checked 2026-10-25

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prior authorization

FFS prior authorization — out-of-state providers

Official page read
Phone800-523-0231Published email

Caremanagers@AZAHCCCS.gov

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address
AHCCCS-Division of Fee-for-Service Management Care Management System Unit (CMSU), Mail Drop 8900 150 N. 18th Ave. Phoenix, AZ 85007

PA documents by mail (unique circumstances only)

Out-of-state providers: ask for the PA area (or extension 602-417-4400). In-state providers use Provider Services 602-417-7670. After an urgent online submission, email the PA number to the Care Management team.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

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  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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