DialClerk Directory

Health plans and insurers

Asuris Northwest Health

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

member services

Member customer service — no ZIP selection

Official page read
Phone888-427-0470Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Public fallback number before a ZIP code is selected on the site; have the member ID card ready. Product-specific numbers may differ. No general customer-service hours are stated in this page view.

View source ↗ · Source checked 2026-10-22 · 2025 annual overview describes Eastern and Central Washington footprint ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Member prescription questions — pharmacy option

Official page read
Phone888-427-0470Published hours

Pharmacy option: 24 hours a day, 7 days a week.

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Menu guidance in the source record

Choose the Pharmacy option.

Menus can change. No live call verification is claimed.

The 24/7 statement applies to prescription questions through the pharmacy option, not the general member-service desk.

View source ↗ · Source checked 2026-10-22 · 2025 annual overview describes Eastern and Central Washington footprint ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider contact center and general correspondence

Official page read
Phone888-349-6558Published hours

Monday–Friday, 6 a.m.–5 p.m. PT

Product, plan and location

Confirm the exact product or service
Washington

Mailing address
Asuris Northwest Health, PO Box 1106, Lewiston, ID 83501

Commercial or Medicare Advantage general correspondence; identify the product.

Availity Essentials is the first route for supported eligibility, benefits and claims inquiries. The separate automated IVR is available 24/7; human desk hours are those listed here.

View source ↗ · Source checked 2026-10-22 · 2025 annual overview describes Eastern and Central Washington footprint ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

dental

Dental provider customer service and provider relations

Official page read
Phone844-789-1726Published email

dentalproviderrelations@asurisdental.com

Dental provider relations, including dental network termination notices.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22 · 2025 annual overview describes Eastern and Central Washington footprint ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Provider pharmacy inquiries and prior-authorization fax

Official page read
Phone800-643-5918Fax

800-884-4282

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Source lists this fax for pharmacy general inquiries and pharmacy prior authorization. Medicare Part D has a separately listed fax.

View source ↗ · Source checked 2026-10-22 · 2025 annual overview describes Eastern and Central Washington footprint ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medicare Part D pharmacy fax

Official page read
Phone

No phone listed for this route

Fax

888-335-3016

Published hours

Not published in this record

Product, plan and location

medicare part d
Washington

Mailing address

Not researched for this route

Published specifically under pharmacy for Medicare Part D; verify the correct form and requested pharmacy transaction before sending. The source does not label this as a general medical-authorization fax.

View source ↗ · Source checked 2026-10-22 · 2025 annual overview describes Eastern and Central Washington footprint ↗

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appeals grievances

Medical provider adverse-determination appeals — certified mail

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address
Asuris, Attention: Appeals, PO Box 1248, Lewiston, ID 83501-1248

Certified-mail medical provider, hospital or facility adverse-determination appeals/disputes.

The primary electronic route is the Appeals application in Availity Essentials. Fax use is limited to stated exceptions; no fax is inferred here. Dental appeals have different addresses.

View source ↗ · Source checked 2026-10-22 · 2025 annual overview describes Eastern and Central Washington footprint ↗

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provider enrollment credentialing

Network termination and third-party service notices

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address
Asuris Northwest Health, Attention: Network Management, 200 SW Market Street, 11th Floor, Portland, OR 97201

Certified-mail network termination/closing-practice and third-party service-provider notices.

Follow the provider agreement. This address is not a new credentialing application or claims destination.

View source ↗ · Source checked 2026-10-22 · 2025 annual overview describes Eastern and Central Washington footprint ↗

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appeals grievances

Medical provider contract-termination appeals

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address
Provider Contract Termination Appeal, Attention: Credentialing Department: MS LD1N, PO Box 1106, Lewiston, ID 83501-1106

Medical provider, hospital or facility contract-termination appeals.

Commercial dental contract/credentialing termination appeals use a different destination.

View source ↗ · Source checked 2026-10-22 · 2025 annual overview describes Eastern and Central Washington footprint ↗

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