Authorization and benefit vendors

Avalon Healthcare Solutions

Phone, published email, fax, addresses and the next step for your office.

2 contact routesNo directory research calls placed

prior authorization

Avalon — Blue Cross NC, BlueChoice SC, Healthy Blue SC and MVP — laboratory and genetic testing prior authorization

Official page read

Phone844-227-5769Fax

813-751-3760

Published hours

Clinical staff 8:00 a.m. – 8:00 p.m. Eastern, Monday – Friday (MVP FAQ lists 8:00 a.m. – 5:00 p.m. ET for its program)

Product, plan and location

commercial · medicaid
North Carolina · South Carolina · New York · Vermont

Mailing address

Not researched for this route

Avalon call center and Medical Management / Preservice Review fax for outpatient laboratory and genetic/molecular testing prior authorization, as printed on Blue Cross NC commercial, BlueChoice HealthPlan of South Carolina and Healthy Blue (South Carolina Medicaid) request forms and MVP Health Care's Precision Genetic Testing Management program. MVP providers can also submit via MVP Payer Spaces in Availity. Inpatient/ER lab services are not reviewed by Avalon.

View source ↗ · Source checked 2026-10-25 · BlueChoice SC Avalon preauthorization request form (same phone/fax) ↗ · Healthy Blue SC preservice review request form (same phone/fax) ↗ · MVP prior authorization page: Avalon genetic testing phone and fax ↗ · MVP Avalon PGTM FAQ (hours and numbers) ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Avalon — BlueCross BlueShield of South Carolina Medicare Advantage — laboratory preauthorization fax and PAS portal access

Official page read

Phone

No phone listed for this route

Fax

813-751-3760

Published email

Avalon-PAS-Help@AvalonHCS.com

Published hours

Not published in this record

Product, plan and location

medicare advantage
South Carolina

Mailing address

Not researched for this route

Avalon conducts pre-service reviews for select lab services (office, independent lab or outpatient) for BlueCross SC Medicare Advantage. Submit through Avalon's Prior Authorization System (PAS) portal or fax the Avalon Preauthorization Request Form; email is for requesting a PAS account (include lab/practice name, contact, supervisor and NPI).

View source ↗ · Source checked 2026-10-25

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Avalon Healthcare Solutions

Avalon — Blue Cross NC, BlueChoice SC, Healthy Blue SC and MVP — laboratory and genetic testing prior authorization

Avalon — BlueCross BlueShield of South Carolina Medicare Advantage — laboratory preauthorization fax and PAS portal access

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Avalon Healthcare Solutions

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