Health plans and insurers

AvMed

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

provider services

Provider Service Center

Official page read
Phone800-452-8633Published email

Providers@Sentara.com

AvMed provider inquiries through the published Sentara mailbox.

Published hours

Monday–Friday, 8:30 a.m.–5 p.m. EST, excluding holidays

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Florida plan administration. Product availability varies by county and employer location; the state tag is not statewide eligibility.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Individual and family member service

Official page read
Phone800-477-8768Published hours

Monday–Friday, 8 a.m.–8 p.m. EST

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

The plan’s facts page names Miami-Dade, Broward, Palm Beach and Alachua among individual-plan counties; that example list is not a complete product/ZIP eligibility map. Florida plan administration. Product availability varies by county and employer location; the state tag is not statewide eligibility.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Employer-plan member service

Official page read
Phone800-882-8633Published hours

Monday–Friday, 8 a.m.–8 p.m. EST

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Florida plan administration. Product availability varies by county and employer location; the state tag is not statewide eligibility.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

2026 prior authorization portal guidance

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Effective January 1, 2026, authorization requests use Availity. Urgent/emergent requests may also use the phone/fax on the applicable form. Outpatient advanced radiology has separate EviCore delegation; verify service and member benefits. Florida plan administration. Product availability varies by county and employer location; the state tag is not statewide eligibility.

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