Health plans and insurers

Baylor Scott & White Health Plan

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

provider services

Provider Service Center - individual/family and employer plans

Official page read

Phone844-633-5325Fax

800-626-3042

Published hours

Not published in this record

Product, plan and location

commercial · exchange
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider customer service - BSW SeniorCare Advantage (Medicare Advantage)

Official page read

Phone866-334-3141Published hours

Not published in this record

Product, plan and location

medicare advantage
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Provider claim review request (commercial and BSWH Employee Plan redeterminations)

Official page read

Phone833-542-8179Published hours

Not published in this record

Product, plan and location

commercial
Texas

Mailing address

Not researched for this route

Replaces portal redeterminations for commercial/EE plans; Medicare and Medicaid appeals still via portal.

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy help desk - Medicare Advantage

Official page read

Phone844-230-9357Published hours

Not published in this record

Product, plan and location

medicare advantage
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy help desk - commercial

Official page read

Phone855-205-9182Published hours

Not published in this record

Product, plan and location

commercial · exchange
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy help desk - BSWH Employee Plan

Official page read

Phone888-665-1992Published hours

Not published in this record

Product, plan and location

commercial
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Health Services / Care Coordination - emergency, out-of-plan referrals, preauthorization, admission notification

Official page read

Phone888-316-7947Published hours

8am-5pm weekdays

Product, plan and location

commercial · medicare advantage · exchange
Texas

Mailing address

Not researched for this route

Local 254-298-3088; after hours 254-724-2111 (per /providers/medical).

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Care Navigation+ / case management referrals

Official page read

Phone844-279-7589Published email

CaseManagement@BSWHealth.org

Published hours

7am-9pm weekdays, 9am-7pm weekends

Product, plan and location

commercial · medicare advantage · exchange
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Baylor Scott & White Health Plan

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