Hospitals and health systems

Beth Israel Lahey Health

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

patient billing

BIDMC and Lahey billing department (patient bills)

Official page read

Phone781-744-5554Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Billing questions for Beth Israel Deaconess Medical Center bills; the Lahey Hospital & Medical Center billing page lists the same number. BID-Needham, BID-Milton and other BILH hospitals have their own billing lines.

View source ↗ · Source checked 2026-10-25 · Lahey billing page lists 781-744-5554 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

BIDMC financial counseling and financial assistance

Official page read

Phone617-667-5661Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Financial counselors help uninsured/underinsured BIDMC patients apply for financial assistance, MassHealth and the Health Safety Net.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Lahey Hospital & Medical Center financial counseling (Burlington)

Official page read

Phone781-744-8815Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Appointments with a hospital financial counselor for Lahey Burlington; Lahey Peabody counselors: 978-538-4101. Offices in the main lobbies.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

BIDMC Health information management / medical records release

Official page read

Phone617-667-3710Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Beth Israel Deaconess Medical Center Attn: Medical Records Rabb Building, Basement, Room Rabb B014 330 Brookline Ave. Boston, MA 02215

Mailed authorizations, subpoenas and court orders.

Patients: Patient Online Access Form or mail the authorization. Providers, attorneys and non-patients upload a letter of request plus authorization via the Sharecare Requestor Submission Portal. Sharecare questions: 855-633-9024. Subpoenas and court orders by mail only.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

BIDMC medical records release — Sharecare request support

Official page read

Phone855-633-9024Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Sharecare handles BIDMC release-of-information fulfillment; call with questions about a records request.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Lahey Hospital & Medical Center medical records

Official page read

Phone781-744-8041Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Lahey medical records team (Burlington).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

BILH Transfer Center (BIDMC and other BILH hospitals)

Official page read

Phone617-278-7777Published hours

24/7

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Call and select the destination hospital. Dedicated lines: BIDMC Cardiology (CVI) 617-227-3422; Psychiatry admissions 617-754-2036. The BIDMC contact page separately lists 617-754-2759 for emergency department and inpatient transfer; that number is not included here.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

BIDMC doctor-to-doctor referral line

Official page read

Phone617-667-2020Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Physician-to-physician referral line for BIDMC. Find a Doctor (patients): 800-667-5356.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Lahey Referring Physician Concierge Line

Official page read

Phone781-744-8899Published email

referringphysicians@lahey.org

Physician referrals for specialty care.

Published hours

Monday–Friday 8:00 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Specialty referrals and appointment booking for Lahey Hospital & Medical Center / Lahey Clinic (Burlington). Physician referral fax for general surgery: 781-744-5228.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Lahey Transfer Center (TRAC line)

Official page read

Phone781-744-5130Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Hospital-to-hospital inpatient transfers to Lahey, including emergent transfers.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Beth Israel Lahey Health

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