DialClerk Directory

Health plans and insurers

Blue Cross and Blue Shield of Kansas

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

eligibility benefits

Provider Benefit Line

Official page read
Phone800-432-0272Published hours

Not published in this record

Product, plan and location

commercial
Kansas

Mailing address

Not researched for this route

Benefit information, coverage verification, eligibility and waiting period clarification. Topeka local: 785-291-4183.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Precertification / Concurrent Review / Alternative Care / Case Management

Official page read
Phone800-782-4437Published hours

Not published in this record

Product, plan and location

commercial
Kansas

Mailing address

Not researched for this route

Topeka precertification team line as listed.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Lucet (behavioral health)

Official page read
Phone800-952-5906Published hours

Not published in this record

Product, plan and location

commercial
Kansas

Mailing address

Not researched for this route

Listed as Lucet; purpose not described on page, believed mental health/substance use UM.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

BCBS Kansas — Provider Network Services

Official page read
Phone800-432-3587Fax

785-290-0734

Contracting, credentialing and network enrollment.

Published email

ProviderNetworkEnrollment@bcbsks.com

Provider contracting, credentialing and network enrollment.

Published hours

Monday–Wednesday and Friday, 8 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
Kansas

Mailing address

Not researched for this route

Alternate: 785-291-4135. Thursday is not included in the published schedule. Time zone is not specified.

View source ↗ · Source checked 2026-10-22 · bcbsks current publications ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

General inquiries (member and general)

Official page read
Phone800-432-3990Published hours

Not published in this record

Product, plan and location

commercial
Kansas

Mailing address

Not researched for this route

Local 785-4180 Topeka: 785-291-4180. Hearing impaired 800-766-3777.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

BCBS Kansas — ASK-EDI electronic transaction support

Official page read
Phone800-472-6481Published email

askedi@ask-edi.com

Electronic claim transmission, electronic remittance advice, clearinghouse and related EDI support.

Published hours

Monday–Friday, 7 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
Kansas

Mailing address

Not researched for this route

Alternate: 785-291-4178. Payer ID 47163. Current professional-publications page designates this undated contact directory; time zone is not specified.

View source ↗ · Source checked 2026-10-22 · bcbsks current publications ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

BCBS Kansas Medicare Advantage — provider services

Official page read
Phone800-240-0577Fax

800-976-2794

Medicare Advantage provider services.

Published hours

Monday–Friday, 8 a.m.–8 p.m.

Product, plan and location

medicare advantage
Kansas

Mailing address

Not researched for this route

Scope is Kansas members or member ID prefix M3A as labeled by the source. Time zone is not specified.

View source ↗ · Source checked 2026-10-22 · bcbsks current publications ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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