DialClerk Directory

Health plans and insurers

Blue Cross and Blue Shield of Texas (BCBSTX)

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

provider services

Commercial provider services

Official page read
Phone800-972-8088Published hours

Monday–Friday 8 a.m.–11:30 p.m.; Saturday 6 a.m.–3:30 p.m. Central

Product, plan and location

commercial
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medicaid STAR and CHIP provider services

Official page read
Phone877-560-8055Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medicaid STAR Kids provider services

Official page read
Phone877-784-6802Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Medicaid paper claims

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address
Blue Cross and Blue Shield of Texas PO Box 650712 Dallas, TX 75265-0712

Medicaid claims

View source ↗ · Source checked 2026-10-22

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appeals grievances

Medicaid complaints and appeals

Official page read
Phone

No phone listed for this route

Fax

855-235-1055

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address
Blue Cross and Blue Shield of Texas Attn: Complaints and Appeals Department P.O. Box 660717 Dallas, TX 75266-0717

Medicaid complaints and appeals

View source ↗ · Source checked 2026-10-22

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claims

Medicare Advantage paper claims

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicare advantage
Texas

Mailing address
Blue Cross Medicare Advantage c/o Provider Services PO Box 3686 Scranton, PA 18505

Medicare Advantage claims

View source ↗ · Source checked 2026-10-22

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appeals grievances

Medicare Advantage retrospective medical appeals

Official page read
Phone

No phone listed for this route

Fax

800-419-2009

Published hours

Not published in this record

Product, plan and location

medicare advantage
Texas

Mailing address
Blue Cross Medicare Advantage c/o Appeals Department PO Box 663099 Dallas, TX 75266

Retrospective medical appeals

For members, authorized representatives or non-contracted providers. Prospective appeals have separate instructions.

View source ↗ · Source checked 2026-10-22

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appeals grievances

Medicare Advantage claim payment disputes

Official page read
Phone

No phone listed for this route

Fax

855-674-9192

Published hours

Not published in this record

Product, plan and location

medicare advantage
Texas

Mailing address
Blue Cross Medicare Advantage Attn: Provider Claims Disputes PO Box 4555 Scranton, PA 18505

Provider claim payment disputes

Confirm the process for your contracting status.

View source ↗ · Source checked 2026-10-22

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appeals grievances

Commercial contracted-provider adjudicated claim review

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
Texas

Mailing address
Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044

Contracted-provider claim review

Use the cited form for adjudicated claims. Not for member appeals, original or corrected claims, or responses to requests for information.

View source ↗ · Source checked 2026-10-22

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Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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