Health plans and insurers

Blue Cross & Blue Shield of Rhode Island

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

provider services

Physician and Provider Call Center

Official page read
Phone401-274-4848Published hours

Mon-Fri 8:00-4:30 ET

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

Toll-free 800-230-9050 on the page. An older cached listing showed 800-930-2050; use 800-230-9050.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

BlueLine (provider eligibility and other questions)

Official page read
Phone401-272-1590Published hours

24/7

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

Toll-free 800-327-6712.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Utilization Management: initiate all PA (medical and behavioral)

Official page read
Phone401-272-5670Fax

401-272-8885

Published hours

Mon-Fri 8:00-4:30 ET

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

Toll-free 800-635-2477.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Care Management (medical and behavioral)

Official page read
Phone401-459-2273Fax

401-459-5804

Published hours

Mon-Fri 8:00-4:30 ET

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

Toll-free 800-637-3718 ext 2273.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax appeals

Grievance and Appeals Unit fax (Medicare/Duals lines)

Official page read
Phone

No phone listed for this route

Fax

401-459-5668

Published hours

Not published in this record

Product, plan and location

medicare advantage
Rhode Island

Mailing address

Not researched for this route

Plan 65, BlueCHiP for Medicare, HealthMate Coast-to-Coast, BlueRI for Duals.

View source ↗ · Source checked 2026-10-20

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fax appeals

Grievance and Appeals Unit fax (all other lines)

Official page read
Phone

No phone listed for this route

Fax

401-459-5005

Published hours

Not published in this record

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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provider enrollment credentialing

Provider Relations

Official page read
Phone844-707-5627Fax

401-459-5531

Published email

ProviderRelations@bcbsri.org

Published hours

Mon-Fri 8:00-4:30 ET

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Credentialing fax

Official page read
Phone

No phone listed for this route

Fax

401-459-1369

Published email

Database.Credentialing@bcbsri.org

Published hours

Not published in this record

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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edi clearinghouse support

EDI Support

Official page read
Phone855-721-4211Published hours

Mon-Fri 8:00-4:30 ET; also listed 24/7

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

dental

Blue Cross Dental

Official page read
Phone401-453-4700Published hours

Mon-Fri 8-8 ET

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

Toll-free 800-831-2400.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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