DialClerk Directory

BlueCross BlueShield of Tennessee

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

BCBST Medicare Advantage — predetermination routing after fax changes

Official page read
Phone800-924-7141Published hours

Not published in this record

Product, plan and location

medicare advantage
Tennessee

Mailing address

Not researched for this route

Fax submissions ended April 24, 2026 for sleep studies and genetic testing, and August 23, 2026 for behavioral-health intensive outpatient/partial hospitalization and durable medical equipment requests. The older linked predetermination form still displays a fax; this record withholds it until applicability is confirmed. The notices publish telephone and electronic submission routes.

View source ↗ · Source checked 2026-10-22 · Source published 2026-06-23 · bcbst pa fax apr2026 ↗ · bcbst predetermination form ↗ · bcbst forms web reader ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

BCBST commercial — provider-administered medication authorization

Official page read
Phone

No phone listed for this route

Fax

888-343-4232

Commercial provider-administered medication requests to Pharmacy Management, using the currently linked form.

Published hours

Not published in this record

Product, plan and location

commercial
Tennessee

Mailing address

Not researched for this route

Form revision is 03/24, not October 2026; it remains designated by the current commercial forms index. Availity is also listed. Medicare/BlueCare Plus have a different form and fax. Newer 2026 notices retire fax for listed non-drug service categories; this route is restricted to the medication form purpose.

View source ↗ · Source checked 2026-10-22 · Source revision 03/24 · bcbst forms web reader ↗ · bcbst pa fax apr2026 ↗ · bcbst pa fax aug2026 ↗ · bcbst cohere all lob 2025 ↗ · bcbst cohere commercial 2025 ↗

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fax prior auth

Radiation oncology and genetic testing prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

866-558-0789

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Radiation oncology and genetic testing PA requests by fax (or Availity / 1-800-924-7141).

View source ↗ · Source checked 2026-10-25

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fax prior auth

High-tech imaging prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

570-595-4311

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

CT, CTA, MRI, MRA, MRS, nuclear cardiac and PET PA requests by fax (or Availity / 1-800-924-7141).

View source ↗ · Source checked 2026-10-25

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fax prior auth

Musculoskeletal (spine, joint, pain management) prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

866-747-0587

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Tennessee

Mailing address

Not researched for this route

Spinal surgery, hip/knee/shoulder joint surgery and pain management PA by fax or Availity.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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