Brookings Health System

Official bill-pay page publishes this call center for bill questions. Online payment links distinguish services on/after May 30, 2026 from services before that date; legacy Avera Medical Group department billing is separately linked. No unrelated Avera/health-plan number is imported.

Current records page publishes main number extension 8022 and records fax. Contact page says it cannot process medical-record requests by email or general contact form. MyChart records access has a May 30, 2026 transition; records requests remain subject to signed authorization.

The official Contact page publishes this hospital contact address and phone. The existing billing call center and records extension/fax remain separate. Its toll-free contact appears under the Foundation section in independently reviewed rendered proof and is not relabelled as a hospital operator. No main-phone hours inferred from hospital services.

The Foundation detail page publishes this direct phone, email and postal block for information/giving opportunities. Its toll-free field prints and links 886-945-2146; the general Contact page Foundation section prints and links 866-945-2146. Neither toll-free value is activated or substituted without confirmation. Both consistent direct contact alternatives remain available; no donation, availability or delivery verified.

The Notice of Privacy Practices explicitly lists this Privacy Official phone and email, and says complaints may use the contact information at the bottom. The notice is effective February 16, 2026; this is the notice date, not proof of the contact route’s introduction date. The general Contact page says email/contact forms cannot process medical-record requests. This route supports privacy questions/complaints and guidance; it does not establish secure chart submission or every rights request via email.

The MyThanks Matters Share Your Story section links this email with a Grateful Patient Program subject. This is a storytelling/marketing contact, separate from records release, billing and clinical requests. The hospital’s general Contact page says not to send personal health information in messages; this entry does not establish permission to email a medical chart or another person’s information.

The current Refer a Patient page explicitly assigns these contacts to Central Scheduling for its listed services, including cardiac diagnostics/stress testing, CT, DEXA, diabetic education, e-consult/telemedicine, fluoroscopy, foot care, infusion, laboratory, MRI, nuclear medicine, nutrition/dietitian, pain management, PET/CT, pulmonary diagnostics, sleep study, ultrasound and X-ray. Service-specific forms, order details and insurance authorization requirements vary; foot care and e-consult have stated exceptions. This is not every hospital referral or a universal prior-authorization fax. Use the dedicated service routes where listed.

Published route for the named referral section only. Cardiopulmonary Rehabilitation section; orders to Cardiac Rehab and questions to Cardiac Rehab. Follow that section’s required order/supporting information. No clinical eligibility, acceptance, insurance approval, response time, department hours or cross-service fax use inferred.

Published route for the named referral section only. HEARTH, Home Health and Hospice sections; orders to Home Services and questions to the Home Health & Hospice Director. Follow that section’s required order/supporting information. No clinical eligibility, acceptance, insurance approval, response time, department hours or cross-service fax use inferred.

Published route for the named referral section only. Long-Term Care/Nursing Home and Short-Term Care/Nursing Home sections; orders to the Social Worker. Follow that section’s required order/supporting information. No clinical eligibility, acceptance, insurance approval, response time, department hours or cross-service fax use inferred.

Published route for the named referral section only. Occupational Therapy, Physical Therapy and Speech Therapy sections; orders and questions to Rehab/Therapy Services. Follow that section’s required order/supporting information. No clinical eligibility, acceptance, insurance approval, response time, department hours or cross-service fax use inferred.

Published route for the named referral section only. Ophthalmology section; orders/questions to Yorkshire Eye Clinic & Optical. Listing a referral destination does not assert corporate ownership or every eye-service intake. Follow that section’s required order/supporting information. No clinical eligibility, acceptance, insurance approval, response time, department hours or cross-service fax use inferred.

Published route for the named referral section only. Swing Bed section; patient referrals by calling Case Management or faxing the specific referral. Follow that section’s required order/supporting information. No clinical eligibility, acceptance, insurance approval, response time, department hours or cross-service fax use inferred.

Questions for DEXA, Nuclear Medicine and PET/CT as explicitly directed by the referral page. Those sections send orders to Central Scheduling fax 605-610-3645, recorded separately. This phone is not an inferred STAT, specimen-shipping or universal results line.

Questions for Outpatient Laboratory Testing as explicitly directed by the referral page. Those sections send orders to Central Scheduling fax 605-610-3645, recorded separately. This phone is not an inferred STAT, specimen-shipping or universal results line.

Current Refer a Patient webpage prints wound/ostomy referral fax 605-610-3423. The Wound Center Referral Form linked from that same page visually prints fax 605-696-8814 (REV122020). Current linkage and older printed revision do not establish which fax supersedes the other; active fax remains blank pending confirmation. The phone 605-696-8068 agrees across webpage, current location page and form. Follow current service-specific referral instructions after confirming the destination.