DialClerk Directory

Hospitals and health systems

Cambridge Health Alliance

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

patient billing

Billing and Patient Accounts (customer service)

Official page read
Phone617-665-3200Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

CHA billing questions, MyCHArt billing log-in help and paper statement requests.

View source ↗ · Source checked 2026-10-25 · Pay My Bill page lists Customer Service 617-665-3200 ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance

Official page read
Phone617-665-1100Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

CHA financial assistance / financial counseling (MassHealth, Health Safety Net, CHA programs).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release

Official page read
Phone617-381-7126Fax

617-381-7179

Signed records authorization forms.

Published email

HIM3@CHAlliance.org

Scanned signed authorization forms.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address
CHA Medical Records 103 Garland Street Everett, MA 02149

Mailed records requests.

Send the signed CHA authorization form by fax, mail, or email a scan of the hand-signed form. Patients can also request through MyCHArt.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medical record amendment requests

Official page read
Phone

No phone listed for this route

Fax

617-381-7277

Amendment request forms.

Published email

HIM2@challiance.org

Amendment request forms.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address
CHA Everett Hospital Health Information Management 103 Garland Street Everett, MA 02149

Amendment requests.

Completed requests to amend a CHA medical record.

View source ↗ · Source checked 2026-10-25

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provider services

Central Referral Office

Official page read
Phone617-665-2200Fax

781-338-0660

Referrals.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

CHA central referral office main line and fax for provider referrals. Specialty Scheduling Center: 781-338-0600 (fax 781-367-9912).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Provider Enrollment — Credentials / Medical Staff Service

Official page read
Phone617-665-1616Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

CHA medical staff office: credentialing and provider enrollment.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Psychiatry / Behavioral Health Access Line (24 hours)

Official page read
Phone833-222-2030Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

24-hour behavioral health and substance use access line. Inpatient psychiatry admissions (all ages): 617-665-1372.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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