DialClerk Directory

Authorization and benefit vendors

Carelon Medical Benefits Management (formerly AIM)

Phone, published email, fax, addresses and the next step for your office.

1 contact routeNo directory research calls placed

portal

Carelon ProviderPortal

Official page read
Phone800-252-2021Published email

WebCustomerService@carelon.com

Published hours

Monday–Friday 7 a.m.–6 p.m. Central

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Provider portal support, not a universal prior-authorization phone. Clinical authorization routing depends on the member plan.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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