DialClerk Directory

Medicare and Medicaid

CHAMPVA (VA Health Administration Center)

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

member services

CHAMPVA customer service

Official page read
Phone800-733-8387

CHAMPVA customer call center.

Published hours

Not published in this record

Product, plan and location

va
National contact — confirm product and location

Mailing address
CHAMPVA, PO Box 500, Spring City, PA 19475

Written CHAMPVA communication.

TTY relay 711. Opening time is withheld because the current benefits page says 8:00 a.m. Eastern and the October 22 provider page says 8:05 a.m.; both give Monday-Friday closing at 7:30 p.m. Eastern. The application fax is a separate route.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-10-22 · Benefits contact, mailing address and hours discrepancy ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

CHAMPVA eligibility applications — form 10-10d

Official page read
Phone

No phone listed for this route

Fax

303-331-7809

Completed CHAMPVA benefits application and supporting documents.

Published hours

Not published in this record

Product, plan and location

va
National contact — confirm product and location

Mailing address
VHA Office of Community Care, CHAMPVA Eligibility, PO Box 137, Spring City, PA 19475

Completed application and supporting documentation.

This is the application fax and eligibility mailing address, not the general customer-service correspondence address.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-08-07

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eligibility benefits

CHAMPVA — Provider eligibility phone verification

Official page read
Phone888-820-1756

Provider eligibility and benefits verification.

Published hours

24 hours a day, 7 days a week.

Product, plan and location

va
National contact — confirm product and location

Mailing address

Not researched for this route

Purpose is stated on the current CHAMPVA provider page. This does not establish eligibility, coverage or authorization for an individual.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

CHAMPVA — Preauthorization requests

Needs confirmation
Phone

No phone listed for this route

CHAMPVA preauthorization lookup; active phone withheld because the current page display and dial link disagree.

Published hours

Not published in this record

Product, plan and location

va
National contact — confirm product and location

Mailing address

Not researched for this route

The current CHAMPVA provider page displays 833-930-0816 for preauthorization, but its tel link points to 888-820-1756, the separately labeled eligibility-verification number. The other captured VA claims page publishes 833-930-0816 for Foreign Medical Program contacts, which does not corroborate CHAMPVA preauthorization. The intended preauthorization phone could not be resolved from retained current sources, so the active phone is withheld. Use this official page to check updated instructions. This does not establish disconnection or closure.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-10-22

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edi clearinghouse support

CHAMPVA — Optum Insight electronic-claims support

Official page read
Phone866-678-8646

VA clearinghouse help with submitting CHAMPVA electronic claims.

Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern.

Product, plan and location

va
National contact — confirm product and location

Mailing address

Not researched for this route

Purpose is stated on the current CHAMPVA provider page. This does not establish eligibility, coverage or authorization for an individual.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

CHAMPVA — OptumRx Pharmacy Help Desk

Official page read
Phone888-546-5503

Pharmacists’ questions and assistance submitting CHAMPVA pharmacy claims.

Published hours

Not published in this record

Product, plan and location

va
National contact — confirm product and location

Mailing address

Not researched for this route

Purpose is stated on the current CHAMPVA provider page. This does not establish eligibility, coverage or authorization for an individual.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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