DialClerk Directory

Hospitals and health systems

Children's Hospital of Philadelphia

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Billing questions

Official page read
Phone800-283-3055Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Questions about a CHOP bill.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Pre-visit financial counseling hotline

Official page read
Phone267-426-1467Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Pre-visit financial counseling (coverage, estimates) before a CHOP visit.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Family Health Coverage Program — financial assistance

Official page read
Phone800-974-2125Published email

fhcp@email.chop.edu

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Financial Assistance Policy applications and help applying for Medicaid/CHIP; office in Buerger Center, 3500 Civic Center Blvd., room 1255.

View source ↗ · Source checked 2026-10-25 · Call for information 1-800-974-2125 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release (inpatient, ED, urgent care, same day surgery)

Official page read
Phone215-590-3640Fax

267-426-8654

Published email

HIMROI@chop.edu

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address
Health Information Management Department CHOP-The Buerger Ambulatory Care Center 3500 Civic Center Blvd, Room P-1180 Philadelphia, PA 19104

Medical records requests

HIM release of information for inpatient/ED stays and outpatient Urgent Care, Same Day Surgery and Children's Seashore House services; walk-ins not accepted. Mental health records use CEDROI@chop.edu (same phone/fax). Other outpatient records go to the department that provided care (215-590-1000).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Radiology file room — imaging records release

Official page read
Phone

No phone listed for this route

Fax

215-590-4783

Published email

RRA@email.chop.edu

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address
The Children's Hospital of Philadelphia Radiology Department Radiology File Room 3401 Civic Center Boulevard Philadelphia, PA 19104

Radiology image requests

Requests for X-rays, CT, MRI and ultrasound images (released on CD).

View source ↗ · Source checked 2026-10-25

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provider services

Provider Priority Line (800-TRY-CHOP, press 2)

Official page read
Phone800-879-2467Published hours

24/7

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Menu guidance in the source record

Press 2

Menus can change. No live call verification is claimed.

24/7 clinical priority line for physicians, APPs and office staff: on-call clinician consults and expedited appointments.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Central referral fax line (844-FAX-CHOP) and referral email

Official page read
Phone

No phone listed for this route

Fax

844-329-2467

Published email

TryCHOP@email.chop.edu

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Send clinical information/referrals when unsure which number to use; faxes are scanned to the specified clinical area. Monitored business hours only; email TryCHOP@email.chop.edu.

View source ↗ · Source checked 2026-10-25

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case management

Transport Communications Specialists — after-hours urgent referrals and transfers

Official page read
Phone215-590-2160Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

After hours, convey clinically relevant information or make urgent referrals.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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