Hospitals and health systems

Dana-Farber Cancer Institute

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

patient billing

Patient Billing Solutions (Dana-Farber bills and payment difficulty)

Official page read

Phone617-632-3795Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Start here if a patient may have difficulty paying Dana-Farber bills; the team explains the Patient Financial Assistance program. Brigham and Women's professional/hospital bills are billed by Mass General Brigham (617-726-3884).

View source ↗ · Source checked 2026-10-25 · Contact page lists Patient Billing Solutions 617-632-3795 ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Counselors

Official page read

Phone617-582-9820Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Insurance and financial counseling for Dana-Farber patients (coverage questions, financial assistance applications).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Registration Specialists (insurance registration)

Official page read

Phone617-582-9823Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Patient registration and insurance information for Dana-Farber appointments. Insurance referral questions: Referral Specialists 617-582-9822.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Referral Specialists (insurance referrals/authorizations)

Official page read

Phone617-582-9822Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Insurance referral questions for Dana-Farber visits.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release (Health Information Services)

Official page read

Phone617-632-2955Fax

770-810-4161

Signed records authorizations.

Published email

correspondence_roi@dfci.harvard.edu

Signed records authorizations (scanned).

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Health Information Services, OS229 Dana-Farber Cancer Institute 450 Brookline Avenue Boston, MA 02215-5450

Mailed records authorizations.

Menu guidance in the source record

Option 1 for request status

Menus can change. No live call verification is claimed.

Submit the signed Dana-Farber Authorization form by fax, scanned email, or mail. Routine requests are usually prepared within fifteen business days. Imaging CDs: fax authorization to 617-632-1980.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Imaging results CD requests

Official page read

Phone617-632-3219Fax

617-632-1980

Imaging CD authorization forms.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Fax the authorization form to have a CD of imaging results created; phone is Imaging Services for processing questions.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referrals — adult patients

Official page read

Phone877-441-3324Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Referring physicians, adult patients. (New adult patient appointments: 877-442-3324.)

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referrals and new appointments — pediatric patients

Official page read

Phone888-733-4662Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Dana-Farber/Boston Children's pediatric referrals and appointments.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Inpatient transfers — adult patients

Official page read

Phone857-215-3262Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Call to transfer an adult patient to Dana-Farber facilities.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Inpatient transfers — pediatric patients

Official page read

Phone866-771-5437Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Call to transfer a pediatric patient.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Contact you calledWhen you called (your local time)

Minutes until a person answered / you stopped waitingOutcome

Call experienceThis is my call experience. It contains no patient information and may be included in anonymous, moderated statistics. Privacy notice.

Suggest a contact correction

Suggest a correction

Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

Dana-Farber Cancer Institute

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.