dental
Colorado — patient benefits and claims status
Menu guidance in the source recordPublished menu: 1 benefits summary/fax-back; 2 claim status by service date.
Menus can change. No live call verification is claimed.
Colorado company only. Its contact page and provider page show different customer-service hours and email aliases; retained by source, with no claim that one supersedes the other.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Minnesota — provider relations
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Massachusetts — provider relations
Mailbox domain is deltadentalmass.com as printed, distinct from deltadentalma.com.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Illinois — professional relations and network inquiries
Illinois states that benefit/eligibility phone inquiries must come directly from dental offices, not third-party vendors. Benefits rundowns use the portal/fax-back; further questions require a benefit verification number.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
New Jersey — customer service
Current New Jersey source confirms the number. Claims are no longer accepted by service email as of September 1, 2023; the contact form does not expose a public email address.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — customer-service alternate published mailbox
Colorado company only. Its contact page and provider page show different customer-service hours and email aliases; retained by source, with no claim that one supersedes the other.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — customer experience and headquarters
Colorado company only. Its contact page and provider page show different customer-service hours and email aliases; retained by source, with no claim that one supersedes the other.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — TDD accessibility
Published TDD number; not a voice claims desk.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
appeals grievances
Colorado — appeals, complaints and grievances questions
Questions mailbox. Use the linked appeal form and applicable plan notice for submission requirements.
dental
Colorado — Connect for Health, retiree, AAA and Kaiser Federal enrollment or billing
Menu guidance in the source recordOption 2.
Menus can change. No live call verification is claimed.
Only the populations named in the source; not all individual plan products.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — directly purchased individual-plan support
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — individual-plan purchase inquiries
Sales inquiries; not existing-claim support.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Colorado — provider relations
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Attention: Records. Practice/location changes; not claim intake.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax claims
Colorado — claims mail and restricted fax
Source permits faxing claims only when 90 days old or the plan is no longer active.
patient billing
Colorado — accounting, premium billing and correspondence
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
eligibility benefits
Colorado — electronic eligibility
Menu guidance in the source recordOption 4, then option 2.
Menus can change. No live call verification is claimed.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — Delta Dental Hub and groups with 2–100 enrolled employees
Group implementation, eligibility and enrollment support.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — new group sales
Menu guidance in the source recordOption 3, then option 2.
Menus can change. No live call verification is claimed.
Sales, not claims.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — 101–500 employee group contact — Nicole Miller
Publicly listed business contact for the stated group size; not a patient claims destination.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — 501+ employee group contact — Erin Walton
Publicly listed business contact for the stated group size; not a patient claims destination.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — 501+ employee group contact — Diana Basseyn
Publicly listed business contact for the stated group size; not a patient claims destination.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Colorado — 501+ employee group contact — Ryan Burg
Publicly listed business contact for the stated group size; not a patient claims destination.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
email other
Colorado — careers
Nonclinical business inquiries only.
email other
Colorado — media inquiries
Nonclinical business inquiries only.
dental
Illinois — general inquiries and correspondence
The page explicitly identifies this number as general inquiries.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
eligibility benefits
Illinois — group benefits fax-back and State of Illinois support
Menu guidance in the source recordState of Illinois plan questions other than benefit rundowns: press 5.
Menus can change. No live call verification is claimed.
Illinois states that benefit/eligibility phone inquiries must come directly from dental offices, not third-party vendors. Benefits rundowns use the portal/fax-back; further questions require a benefit verification number. This is a phone-operated fax-back service, not an incoming claims fax.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Illinois — individual-plan benefits and claims
Illinois states that benefit/eligibility phone inquiries must come directly from dental offices, not third-party vendors. Benefits rundowns use the portal/fax-back; further questions require a benefit verification number.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Illinois — DeltaCare plan support
DeltaCare only.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
claims
Illinois — group paper claims
Group claims; payer ID 05030.
claims
Illinois — individual paper claims
Individual claims; payer ID WDENC.
appeals grievances
Illinois — claims appeals
Claims appeals must use this street address, not the claims PO boxes.
claims
Illinois — DeltaCare USA claims and encounters
DeltaCare USA claims and encounters; payer IDs DDCA2 and DDCA3 respectively.
dental
Illinois — sales and marketing
Sales and marketing only.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax claims
New Jersey — paper claims and claims fax
No claim submission by service email.
dental
New Jersey — general postal correspondence
dental
New Jersey — DeltaCare primary-dentist changes in New Jersey
DeltaCare/Flagship changes, not general PPO claims.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
New Jersey — DeltaCare primary-dentist changes outside New Jersey
Outside-New-Jersey/Flagship route published by Delta Dental of New Jersey; not all Delta Dental plans nationally.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
New Jersey — COBRA continuation-coverage department
The phone is published for COBRA rates when payment is made to Delta Dental of New Jersey. Otherwise the source directs members to the employer.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Minnesota — employer-sponsored group-plan assistance
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Minnesota — individual and family plan assistance
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
claims
Minnesota — claims processing mail
dental
Massachusetts — group and Health Connector customer service
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
dental
Massachusetts — individual-plan customer service
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
CareSource notice dated December 1, 2025 identifies this Delta Dental enrollment route for Ohio Medicaid and MyCare. DentaQuest/SkyGen transition effective January 1, 2026. Not the claim-submission fax.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
member services
Minnesota — Medica One Health Plan dental member services
Minnesota DHS names Delta Dental of Minnesota as Medica One Health Plan dental contact. Medica confirms former UCare Medicaid members moved to this plan October 1, 2026. This is a member line, not a confirmed provider-claims line. TTY 711.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
DialClerk Directory