DialClerk Directory

Medicare and Medicaid

Detroit Wayne Integrated Health Network (DWIHN)

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

provider services

Provider Relations — claims and authorization assistance (network providers)

Official page read
Phone800-241-4949Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address

Not researched for this route

Page: Provider Relations is for network providers needing assistance with claims and authorizations; the same toll-free number is listed for Member Services and Quality Improvement, so ask for Provider Relations. Michigan PIHP for Wayne County.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Member Helpline (24/7) — access to services

Official page read
Phone800-241-4949Published hours

24 hours a day, 7 days a week

Product, plan and location

medicaid
Michigan

Mailing address

Not researched for this route

Page: for members, families and general inquiries; seeking resources and help. Offices referring patients for public behavioral health access can use this line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Customer Service (members; also medical records requests)

Official page read
Phone313-344-9099Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Page: general customer service; DWIHN says medical records cannot be produced under FOIA and to contact Customer Service instead.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

24/7 Crisis Hotline (member/community crisis)

Official page read
Phone844-462-7474Published hours

24 hours a day, 7 days a week

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Member/community crisis line; the page also lists 988 (call or text). Not a provider billing line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Administration Building main line (8726 Woodward)

Official page read
Phone313-833-3232Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Physical address
8726 Woodward Ave, Detroit, MI 48202

DWIHN administration building

Administration office phone listed on the Contact Us locations list.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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