Health plans and insurers

Doctors HealthCare Plans, Inc.

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

provider services

Provider services — medical management, claims status, eligibility (Doctors HealthCare Plans)

Official page read

Phone844-692-9300

Provider authorizations, claims status and eligibility.

Published hours

Not published in this record

Product, plan and location

medicare advantage
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

Prompt 1 medical management/authorizations; Prompt 2 claims status; Prompt 3 eligibility verification

Menus can change. No live call verification is claimed.

Doctors HealthCare Plans (Coral Gables) Medicare Advantage HMO. The quick reference guide also lists local 305-422-9300 and Prompt 4 for pharmacy.

View source ↗ · Source checked 2026-10-24 · Quick reference guide lists same department prompts and local number ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Medical management — authorizations fax (Doctors HealthCare Plans)

Official page read

Phone844-692-9300Fax

786-578-0291

Authorization requests to Medical Management.

Published hours

Not published in this record

Product, plan and location

medicare advantage
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

Prompt 1

Menus can change. No live call verification is claimed.

Medical Management – Authorizations fax from the provider quick reference guide (corporate office hours 8 a.m.–5 p.m. ET).

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Pharmacy prior authorization fax (Doctors HealthCare Plans)

Official page read

Phone844-692-9300Fax

858-357-2614

Pharmacy prior authorization requests.

Published hours

Not published in this record

Product, plan and location

medicare advantage · medicare part d
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

Prompt 4 pharmacy

Menus can change. No live call verification is claimed.

Pharmacy Fax for Prior Authorizations per the provider quick reference guide.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Provider relations — fax and email (Doctors HealthCare Plans)

Official page read

Phone

No phone listed for this route

Fax

786-578-0285

Provider relations correspondence.

Published email

pr@doctorshcp.com

Provider relations inquiries.

Published hours

Not published in this record

Product, plan and location

medicare advantage
Florida

Mailing address

Not researched for this route

Provider Relations (relaying, dispute status, claims status – phone Prompt 2 on 844-692-9300).

View source ↗ · Source checked 2026-10-24

Report an update

claims

Paper claims and claim correspondence (Doctors HealthCare Plans)

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicare advantage
Florida

Mailing address

Doctors HealthCare Plans, Inc. ATTN: Claims Department BOX 132 1825 Ponce De Leon Blvd Coral Gables, FL 33134

Paper claims, claim correspondence and requested additional claim information.

Electronic 837 claims via Availity with payer ID DRHCP. Paper claims only after EDI fails and after contacting your provider services executive. Contracted filing limit generally 90 days (check contract); non-contracted 12 months.

View source ↗ · Source checked 2026-10-24

Report an update

edi clearinghouse support

EFT/ERA enrollment support — RedCard Systems (Doctors HealthCare Plans)

Official page read

Phone844-292-4066Published email

support@ach835.com

Published hours

Not published in this record

Product, plan and location

medicare advantage
Florida

Mailing address

Not researched for this route

Doctors HealthCare Plans EFT is provided through RedCard Systems (enroll.ach835.com). The page also lists Provider Relations at (305) 422-9300 Option 2.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Case management (Doctors HealthCare Plans)

Official page read

Phone786-785-3427Published hours

Not published in this record

Product, plan and location

medicare advantage
Florida

Mailing address

Not researched for this route

Case management department; TTY 711 per quick reference guide.

View source ↗ · Source checked 2026-10-24 · Quick reference guide repeats case management line ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Member services (Doctors HealthCare Plans)

Official page read

Phone833-342-7463Published hours

7 days a week, 8 a.m.–8 p.m.

Product, plan and location

medicare advantage
Florida

Mailing address

Not researched for this route

Member line (local 786-460-3427; TTY 711). Not for provider claims.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Doctors HealthCare Plans, Inc.

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