DialClerk Directory

Authorization and benefit vendors

EyeMed Vision Care

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

provider services

EyeMed — provider call center

Official page read
Phone888-581-3648Published hours

Monday–Saturday 8 a.m.–11 p.m. EST; Sunday 11 a.m.–8 p.m. EST (source wording).

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Claims questions, credentialing and audit support. Portal also provides member benefits; no measured waits inferred.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

EyeMed — quality assurance and provider appeals

Official page read
Phone

No phone listed for this route

Fax

513-492-3259

Published email

EyeMedQA@eyemed.com

EyeMed — quality assurance and provider appeals

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

24/7 submission availability is not 24/7 staffing or a response-time promise.

View source ↗ · Source checked 2026-10-22

Report an update

prior authorization

EyeMed — utilization management for medical/surgical plans

Official page read
Phone866-652-0038Fax

513-492-3259

Published email

EyeMed_UM@eyemed.com

EyeMed — utilization management for medical/surgical plans

Published hours

Monday–Friday 8 a.m.–8 p.m. EST (source wording).

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Medical/surgical plans only; do not generalize to routine-vision claims.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

EyeMed — privacy office

Official page read
Phone844-844-0905Published email

privacyoffice@eyemed.com

EyeMed — privacy office

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
EyeMed Vision Care, LLC, 4000 Luxottica Place, Mason, OH 45040

Privacy correspondence; not ordinary claims.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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