DialClerk Directory

Health plans and insurers

Florida Community Care, LLC

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

prior authorization

Utilization management / prior authorization (Florida Community Care)

Official page read
Phone833-322-7526Fax

305-675-6138

Service authorization requests.

Published email

FCCUMDepartment@fcchealthplan.com

Published hours

Monday–Friday, 8 a.m.–6 p.m.

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

Florida Medicaid SMMC plan (MMA and long-term care per plan website). Submit UM/PA via provider portal, fax, phone or email. Phone is the general 1-833-FCC-PLAN line.

View source ↗ · Source checked 2026-10-24 · Provider manual lists UM fax and phone ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Paper claims (Florida Community Care)

Official page read
Phone833-322-7526Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address
Florida Community Care Attn: Claims PO Box 211322 Eagan, MN 55121

Paper claims.

Electronic claims through Availity; paper claims to the Eagan box. Claim status via provider portal or 1-833-FCC-PLAN. Requested medical records go to Attn: Claims - Medical Records, PO Box 261090, Miami, FL 33126 with the routing sheet. Manual file uploaded 2025; confirm current edition.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Provider claim disputes (Florida Community Care)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address
Florida Community Care Attn: Provider Disputes P.O. Box 261060 Miami, FL 33126

Written provider claim disputes.

Claim reconsideration/dispute with completed Provider Dispute Form, explanation, remittance and documentation. AHCA dispute resolution is available afterward.

View source ↗ · Source checked 2026-10-24

Report an update

pharmacy prior auth

Pharmacy prior authorization — CVS Caremark for Florida Community Care

Official page read
Phone

No phone listed for this route

Fax

866-255-7569

Medicaid pharmacy PA forms.

Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

Fax the completed AHCA pharmacy PA request form to CVS Caremark. The FCC providers page lists CVS Caremark phone (877) 888-8347 with the same fax.

View source ↗ · Source checked 2026-10-24 · Providers page lists CVS Caremark phone and fax ↗

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vision

Vision services — iCare Health Solutions for Florida Community Care

Official page read
Phone855-373-7627Fax

305-675-8195

Vision requests to iCare.

Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

Vision benefit vendor listed on the FCC providers page (authorization/coordination). Confirm claims routing with iCare.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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