patient billing
Billing and financial services customer service
FMOL Health patient billing customer service (system-wide); statements also available in MyChart.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
Financial counseling — Our Lady of the Lake Health (Baton Rouge)
Financial assistance / financial counseling for Our Lady of the Lake Health. Toll-free alternate (also for FMOLHS affiliated physician groups) 800-327-3284.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
Financial counseling — FMOLHS affiliated physician groups (toll-free)
Financial assistance contact for FMOLHS affiliated physician groups; also listed for Our Lady of the Lake Health.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
Financial counseling — St. Dominic Health (Jackson, MS)
Financial assistance / financial counseling for St. Dominic Health.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
case management
Transfer center — Acadiana (Our Lady of Lourdes) inpatient transfers and direct admits
Referring providers requesting inpatient transfer/direct admission to Our Lady of Lourdes facilities (Lafayette region); also used to start out-of-network screening.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
case management
Transfer center — Greater Baton Rouge (Our Lady of the Lake) inpatient transfers and direct admits
Referring providers requesting inpatient transfer/direct admission to Our Lady of the Lake facilities.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
case management
Transfer center — Greater Jackson (St. Dominic) inpatient transfers and direct admits
Referring providers requesting inpatient transfer/direct admission to St. Dominic Hospital; fax a face sheet with clinic note.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
case management
Transfer center — Northeast Louisiana (St. Francis) inpatient transfers and direct admits
Referring providers requesting inpatient transfer/direct admission to St. Francis Medical Center (Monroe).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — Our Lady of Lourdes Regional Medical Center
Release of Information Department, 4801 Ambassador Caffery Pkwy., Lafayette (first floor front desk lobby).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — Our Lady of Lourdes Women's & Children's Hospital
Release of Information Department, 4600 Ambassador Caffery Pkwy., Lafayette.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — Our Lady of Lourdes Heart Hospital
Release of Information Department, 1105 Kaliste Saloom Road, Lafayette.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — Our Lady of the Lake Regional Medical Center and Ascension
Release of Information Center, 5000 Hennessy Blvd., Baton Rouge (first floor near main entrance); same number listed for Our Lady of the Lake Ascension (Gonzales).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — Our Lady of the Lake Assumption
Release of Information Department, 135 Hwy. 402, Napoleonville.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — Our Lady of the Lake Children's Hospital
Release of Information Department, 8300 Constantin Blvd., Baton Rouge.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — Our Lady of the Lake Livingston
Release of Information Department, 5000 O'Donovan Boulevard, Walker.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — St. Dominic Health (Datavant)
St. Dominic records requests are processed by Datavant: send the release form with a copy of driver's license by email, fax or mail. Phone reaches a Datavant employee about a records request.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — St. Francis Medical Center (Monroe)
Northeast Louisiana release of information contact (Datavant email). Questions about release of health information may also go to 318-966-4745.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
eligibility benefits
Pre-surgery / pre-registration clinic — St. Francis (Monroe)
St. Francis Pre-Operative Clinic (312 Grammont St., Suite 204, Monroe); pre-access team obtains insurance and other information before surgery.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
DialClerk Directory