Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Health Services prior authorization submissions (Medi-Cal and Total Care Advantage)

Official page read

Phone888-301-1228

Authorization questions (Health Services).

Fax

855-883-1552

Preauthorization treatment request forms and supporting clinicals.

Published hours

Not published in this record

Product, plan and location

medicaid · dsnp
California

Mailing address

Gold Coast Health Plan Attention: Authorizations P.O. Box 9152 Oxnard, CA 93031-9152

Mailed authorization requests.

Ventura County Medi-Cal plan and Total Care Advantage (HMO D-SNP). Submit authorizations by fax or mail (portal also available); urgent requests are best faxed. Call the main line for authorization questions.

View source ↗ · Source checked 2026-10-24

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

Ordering and rendering provider details
Service codes, requested dates and units
Existing authorization or submission reference

Questions to resolve

Is this the correct reviewer for this service and product?
Which documents are missing, and where should they be sent?
What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.