Health plans and insurers

Harvard Pilgrim Health Care (Point32Health)

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

fax prior auth

UM fax: inpatient/outpatient/behavioral health

Official page read
Phone

No phone listed for this route

Fax

800-232-0816

Published hours

Not published in this record

Product, plan and location

commercial
Massachusetts · New Hampshire · Maine · Connecticut

Mailing address

Not researched for this route

5/2026 Point32Health chart. Portal (HPHConnect) preferred.

View source ↗ · Source checked 2026-10-20

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provider services

Harvard Pilgrim — Provider Service Center

Official page read
Phone800-708-4414Published hours

Monday–Friday, 8 a.m.–5 p.m.; Passport: 8:30 a.m.–noon and 1–4:30 p.m.

Product, plan and location

commercial

Mailing address

Not researched for this route

The same number serves Passport with a separate schedule. Time zone is not specified on the current page. Confirm the exact member plan and service area; this source does not establish a state coverage list.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Harvard Pilgrim — Evolent utilization management

Official page read
Phone800-642-7543Published hours

Not published in this record

Product, plan and location

commercial

Mailing address

Not researched for this route

Use the service-specific Evolent utilization review criteria and RadMD. The program includes imaging, spine/joint surgery, sleep and specified cardiac services; no 24/7 staffed-phone claim is made. Confirm the exact member plan and service area; this source does not establish a state coverage list.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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