DialClerk Directory

Medicare and Medicaid

Hawaii Med-QUEST (Medicaid fee-for-service)

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

provider services

Hawaii FFS Conduent coverage, fees and provider inquiries — toll-free

Official page read
Phone800-235-4378Published hours

Monday–Friday, 7:30 a.m.–5 p.m. Hawaii Standard Time

Product, plan and location

medicaid
Hawaii

Mailing address

Not researched for this route

The current Med-QUEST fee-schedule page explicitly publishes both Conduent numbers for Medicaid fee-for-service coverage or fee questions. DHS Medicaid Online separately labels them for claims inquiries, provider inquiries and DMO assistance. QUEST Integration health-plan benefit inquiries require the applicable plan.

View source ↗ · Source checked 2026-10-22 · Official DHS Medicaid Online public contact page supplies purpose, local/toll-free distinction and hours ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Hawaii FFS Conduent coverage, fees and provider inquiries — Oahu

Official page read
Phone808-952-5570Published hours

Monday–Friday, 7:30 a.m.–5 p.m. Hawaii Standard Time

Product, plan and location

medicaid
Hawaii

Mailing address

Not researched for this route

The current Med-QUEST fee-schedule page explicitly publishes both Conduent numbers for Medicaid fee-for-service coverage or fee questions. DHS Medicaid Online separately labels them for claims inquiries, provider inquiries and DMO assistance. QUEST Integration health-plan benefit inquiries require the applicable plan.

View source ↗ · Source checked 2026-10-22 · Official DHS Medicaid Online public contact page supplies purpose, local/toll-free distinction and hours ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Conduent field-representative help for longstanding claims or WINASAP issues

Official page read
Phone

No phone listed for this route

Published email

hi.providerrelations@conduent.com

Request Field Representative assistance for longstanding claims or WINASAP billing-software issues; include ATTN-FREP in the subject and explain the issue in the body.

Published hours

Not published in this record

Product, plan and location

medicaid
Hawaii

Mailing address

Not researched for this route

Purpose from the February 2026 Hawaii Medicaid Provider Bulletin. Follow the current secure handling instructions before sending protected health information; this directory does not authorize transmission of patient data.

View source ↗ · Source checked 2026-10-22 · Source published 2026-02

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