DialClerk Directory

Health plans and insurers

Hawaii Medical Assurance Association (HMAA)

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

member services

Customer service — eligibility, benefits and claim status

Official page read
Phone888-941-4622Published hours

Monday–Friday, 8 a.m.–4 p.m. Hawaii Standard Time

Product, plan and location

commercial
Hawaii

Published service area

Hawaii employer health plans

Mailing address

Not researched for this route

Local number: 808-941-4622.

View source ↗ · Source checked 2026-10-22 · hmaa about ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Automated member eligibility verification

Official page read
Phone866-791-7628Published hours

24 hours daily, including holidays

Product, plan and location

commercial
Hawaii

Published service area

Hawaii employer health plans

Mailing address

Not researched for this route

Published IVR eligibility service; local number 808-791-7628.

View source ↗ · Source checked 2026-10-22 · hmaa about ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Provider relations — contracting and credentialing

Official page read
Phone808-791-7557Fax

808-535-8314

Published hours

Monday–Friday, 8 a.m.–4 p.m. Hawaii Standard Time

Product, plan and location

commercial
Hawaii

Published service area

Hawaii employer health plans

Mailing address

Not researched for this route

Also handles fee schedules and practice-information changes. Toll-free: 800-621-6998 extension 304.

View source ↗ · Source checked 2026-10-22 · hmaa about ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Health management — precertification and utilization review

Official page read
Phone808-791-7505Fax

808-535-8398

Published hours

Monday–Thursday, 8 a.m.–5 p.m.; Friday, 8 a.m.–4 p.m. Hawaii Standard Time

Product, plan and location

commercial
Hawaii

Published service area

Hawaii employer health plans

Mailing address

Not researched for this route

Also handles case management. Toll-free: 800-621-6998 extension 302.

View source ↗ · Source checked 2026-10-22 · hmaa about ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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