Hospitals and health systems

HCA Houston Healthcare

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

fax other

Health information management / medical records release (HCA Houston, shared services center)

Official page read
Phone844-481-0278Fax

844-481-0298

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
PO Box 290789 Nashville, TN 37229-0789

Patient medical records requests

Patient records requests with signed authorization and photo ID (online portal, fax, email or mail). Insurance/attorney/disability third-party requests mail to Houston SSC, PO Box 292289, Nashville, TN 37229-2289.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Urgent physician-office records requests (STAT, continuity of care)

Official page read
Phone844-481-0278Fax

786-206-0841

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Physician office faxes a request on letterhead with patient name, DOB, date of visit and facility; mark STAT.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing — HCA Houston Healthcare Medical Center

Official page read
Phone855-842-6009Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Billing is facility-specific: Kingwood (866) 783-4543; Clear Lake (866) 453-5898; West (866) 888-4439 (see each hospital's contact page).

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Patient pre-registration — HCA Houston Healthcare Medical Center

Official page read
Phone855-842-6014Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Pre-registration/insurance information for scheduled services at HCA Houston Healthcare Medical Center. Medical records at this campus: (855) 519-9682.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Find a doctor / physician referral (HCA Houston and Medical City)

Official page read
Phone855-790-3627Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Physician referral line shown on HCA Houston and Medical City Dallas contact directories.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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