DialClerk Directory

Health plans and insurers

Hennepin Health

Phone, published email, fax, addresses and the next step for your office.

12 contact routesNo directory research calls placed

provider services

Hennepin Health provider services

Official page read
Phone612-596-1036TTY phone800-627-3529Published hours

Not published in this record

Product, plan and location

medicaid
Minnesota

Mailing address

Not researched for this route

Menu guidance in the source record

Press 2 (select option 2) for providers

Menus can change. No live call verification is claimed.

Claims status, eligibility and other provider questions (Medical Assistance / MinnesotaCare / SNBC plans of Hennepin County). Claim status is by phone. General email for claims/other questions: HennepinHealth@hennepin.us.

View source ↗ · Source checked 2026-10-25 · Provider manual 2026: provider services 612-596-1036 press 2 (800-647-0550), TTY 800-627-3529 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Hennepin Health provider services (toll free / out-of-network inquiries)

Official page read
Phone800-647-0550Published hours

Not published in this record

Product, plan and location

medicaid
Minnesota

Mailing address

Not researched for this route

Toll-free provider services; claims page says to call to ask whether out-of-network or out-of-area services may be covered without a contract.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax claims

Hennepin Health claim adjustment / reconsideration

Official page read
Phone

No phone listed for this route

Fax

612-321-3786

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address
Hennepin Health Attn: Adjustment Department 300 South Sixth Street MC 604 Minneapolis, MN 55487-0604

Claim adjustment/reconsideration request form with supporting documents

Paper claims are not accepted; original claims must be electronic. Reconsideration timely filing is 180 days from the paid/denied date.

View source ↗ · Source checked 2026-10-25

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fax claims

Hennepin Health claim attachments fax (AUC cover sheet)

Official page read
Phone

No phone listed for this route

Fax

612-321-3781

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Claim attachments faxed with the AUC uniform cover sheet and attachment control number (PWK).

View source ↗ · Source checked 2026-10-25

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fax other

Hennepin Health coordination of benefits (COB) fax

Official page read
Phone

No phone listed for this route

Fax

612-336-1334

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Other-insurance/COB updates with cover letter and verification printout, per provider manual.

View source ↗ · Source checked 2026-10-25

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fax prior auth

Hennepin Health service authorization requests fax

Official page read
Phone

No phone listed for this route

Fax

612-677-6222

Published email

HHAuthorization@hennepin.us

Prior authorization / utilization management questions (from provider resources page)

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Medical and behavioral health service authorization request (SAR) forms, including expedited and retrospective requests.

View source ↗ · Source checked 2026-10-25 · Provider key contacts: HHAuthorization@hennepin.us for PA/UM questions ↗

Report an update

fax other

Hennepin Health inpatient admission notifications fax

Official page read
Phone

No phone listed for this route

Fax

612-288-2878

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Inpatient admission notifications and updated progress notes to Utilization Management.

View source ↗ · Source checked 2026-10-25

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pharmacy prior auth

Hennepin Health pharmacy prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

612-321-3712

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Prescription drug prior authorization / non-formulary request forms by secure fax.

View source ↗ · Source checked 2026-10-25

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fax appeals

Hennepin Health provider pre-service appeals fax

Official page read
Phone

No phone listed for this route

Fax

612-632-8815

Published email

HH.AppealsGrievances@hennepin.us

Member appeals and grievances (provider resources page)

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Attending providers may fax a pre-service medical appeal letter or prescription drug reconsideration request.

View source ↗ · Source checked 2026-10-25 · Provider key contacts: HH.AppealsGrievances@hennepin.us ↗

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provider enrollment credentialing

Hennepin Health credentialing

Official page read
Phone612-543-5299Published email

HHCredentialing@hennepin.us

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Practitioner and facility credentialing; credentialing is not a contract. Contracting/network questions: HHNetworkManagement@hennepin.us.

View source ↗ · Source checked 2026-10-25 · Provider key contacts: HHCredentialing@hennepin.us ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Hennepin Health provider portal registration

Official page read
Phone

No phone listed for this route

Published email

HennepinHealth.ProviderPortal@hennepin.us

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

One administrator per clinic requests portal (Change Healthcare ConnectCenter) access by email; EDI questions go to your clearinghouse.

View source ↗ · Source checked 2026-10-25 · Provider portal page: administrator enrollment email ↗

Report an update

case management

Hennepin Health Restricted Recipient Program

Official page read
Phone612-543-9944Fax

612-288-2837

Published email

HH.RestrictedRecipientTeam@hennepin.us

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Restricted recipient referrals and questions.

View source ↗ · Source checked 2026-10-25 · Provider resources page: restricted recipient email and phone ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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