DialClerk Directory

Hospitals and health systems

Hospital for Special Surgery

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

patient billing

Patient Billing — hospital billing questions

Official page read
Phone844-252-1772Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

HSS hospital bills. Physician bills may come from separate practices.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Advisory Department — financial assistance

Official page read
Phone212-606-1505Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

HSS financial assistance policy questions and applications (New York; Connecticut and Florida locations have their own policies).

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Insurance Advisory Program — insurance questions before a visit

Official page read
Phone212-774-2607Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Patient insurance/participation questions before a visit at HSS.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Case Management — preadmission, social work and discharge planning

Official page read
Phone212-606-1271Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

HSS case management (preadmission and discharge planning).

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — HSS

Official page read
Phone212-606-1254Fax

212-774-7364

HIM forms (amendment, disclosure accounting, restriction, proxy access).

Published email

roirequest@hss.edu

HIM forms (amendment, disclosure accounting, restriction, proxy access).

Published hours

9:00 am–5:00 pm, Monday–Friday

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Records requests are made online or with the authorization form; the email and fax (alternate fax 212-606-1859) are listed for amendment, accounting of disclosures, restrictions, proxy access and Care Everywhere consent forms. Radiology images have separate faxes.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Radiology reports and images release — HSS New York and non-Florida locations

Official page read
Phone212-606-1624Fax

646-714-6060

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
Hospital for Special Surgery Department of Radiology & Imaging Records 535 East 70th Street New York, NY 10021

Confirm purpose before mailing

Signed Request for Release of Information form for radiology reports/images; alternate fax 212-774-2327; alternate phone 212-606-1135. Florida (West Palm Beach) uses fax 561-657-4065.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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