DialClerk DirectoryHealth plans and insurers
Phone, published email, fax, addresses and the next step for your office.
provider services
medicaid
Maryland
Not researched for this route
Jai's published customer service number (1-888-JAI-1999) on the contact page, which also routes to provider relations.
View source ↗ · Source checked 2026-10-25
Report an updatefax prior auth
medicaid
Maryland
Not researched for this route
Fax the Standard Prior Authorization Request Form with clinicals; questions to the UM Department phone. Approvals valid 90 days.
View source ↗ · Source checked 2026-10-25
Report an updatefax claims
No phone listed for this route
Fax866-381-7200
Published hoursNot published in this record
medicaid
Maryland
Not researched for this route
Fax one copy of the referral or authorization to the Claims Processing Center before submitting the claim.
View source ↗ · Source checked 2026-10-25
Report an updateclaims
No phone listed for this route
Published hoursNot published in this record
medicaid
Maryland
Paper claims
Electronic claims preferred (ClaimsNet/SSI Group technical support 1-800-820-4774). ER claims with records: Attn: ER Medical Record Claims, PO Box 747, Hunt Valley, MD 21030.
View source ↗ · Source checked 2026-10-25
Report an updateappeals grievances
No phone listed for this route
Published hoursNot published in this record
medicaid
Maryland
Claim appeals (other than medical record review/out-of-state)
Use the Claims Payment Appeal Submission Form, one per claim. Medical record review appeals: P.O. Box 1650, Hunt Valley, MD 21030; out-of-state claims: P.O. Box 39659, Baltimore, MD 21212.
View source ↗ · Source checked 2026-10-25
Report an updateedi clearinghouse support
medicaid
Maryland
Not researched for this route
Technical support for registering to submit electronic claims to Jai via ClaimsNet/SSI Group.
View source ↗ · Source checked 2026-10-25
Report an updateHelp the next office
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
For the people making the calls
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.