DialClerk Directory

Hospitals and health systems

John Muir Health

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Patient Financial Services — hospital bills and HELP financial assistance

Official page read
Phone925-947-3336Published hours

Monday–Friday, 8:00 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

John Muir Health hospital Patient Financial Services customer service: HELP program (financial assistance, uninsured discount, extended payment plans) for hospital charges only. Physician bills use the Single Business Office line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Single Business Office — physician bill assistance

Official page read
Phone925-974-3336Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Customer service for assistance with John Muir physician bills (not hospital charges).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Pay a bill by phone

Official page read
Phone866-751-2459Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address
JMH SBO PATIENT AR P.O. BOX 102860 Pasadena, CA 91189-2860

Mailed patient payments.

Pay a John Muir Health bill by phone.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release

Official page read
Phone925-947-5373Fax

925-947-3235

Signed record-release authorizations.

Published email

HIM@johnmuirhealth.com

Signed record-release authorizations.

Published hours

Monday–Friday, 9:00 a.m.–4:00 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address
John Muir Health - Health Information Department 5003 Commercial Circle Concord, CA 94520

Mailed or hand-delivered authorization forms.

Signed authorization requests for Walnut Creek Medical Center, Concord Medical Center or Behavioral Health Center records; open Monday–Friday 9 a.m.–4 p.m.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Cost estimates — scheduled radiology and surgery procedures

Official page read
Phone925-941-3030Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Estimates for scheduled radiology and surgery procedures.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Cost estimates — Walnut Creek non-scheduled, birthing center and ED

Official page read
Phone925-941-2030Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Walnut Creek Medical Center estimates for non-scheduled procedures, birthing center and emergency department.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

OB pre-registration — Walnut Creek

Official page read
Phone925-941-5064Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Obstetric pre-registration at Walnut Creek Medical Center.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Cost estimates — Concord non-scheduled and ED

Official page read
Phone925-674-2425Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Concord Medical Center estimates for non-scheduled procedures and emergency department.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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