DialClerk Directory

Pharmacies

Kroger Prescription Plans / Kroger Specialty Pharmacy

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

pharmacy help desk

Kroger Specialty Pharmacy transition — BioPlus contact

Official page read
Phone866-514-8082

Current BioPlus customer-service phone, associated with the current Kroger Specialty website redirect and BioPlus transition notice.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The Kroger Specialty website currently redirects to BioPlus, whose current news index explicitly describes the specialty-service name transition. The published BioPlus contact is used here for that specialty transition only; it is not the Kroger Prescription Plans PBM or PPS mail-order number. No corporate rename/merge of the combined catalog organization or exact transition effective date is inferred.

View source ↗ · Source checked 2026-10-22 · Observed current redirect to the BioPlus homepage. ↗ · Current BioPlus news index describes Kroger Specialty becoming BioPlus; exact transition effective date unstated. ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Postal Prescription Services (Kroger) mail order

Official page read
Phone800-552-6694

PPS mail-order patient customer service and prescription-support questions.

Fax

800-723-9023

Fax Documents, as labeled on the current Contact page; unrestricted prescription or controlled-drug intake is not inferred.

Published email

ppsquestions@ppsrx.com

General inquiries; the source explicitly excludes sensitive patient information.

Published hours

Monday–Friday 6 a.m.–6 p.m. PST; Saturday 9 a.m.–2 p.m. PST (published wording).

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
PPS - Postal Prescription Service P.O. Box 2718 Portland, OR 97208-2718

Written correspondence via USPS, as labeled on the contact page.

Current contact page directly publishes the customer-service phone, document fax and general-inquiry email. USPS and FedEx/UPS addresses are distinct delivery methods, not patient-visit locations. Its About page publishes a separate general-inquiry email; no equivalence or supersession is assumed. This is mail-order support, not a payer prior-authorization line.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

KPP prescription-plan member services

Official page read
Phone800-482-1285

Kroger Prescription Plans member services; not a dispensing-pharmacy prescription-intake line.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Confirm the member’s actual plan and benefit administrator. The contact page does not establish universal plan participation or dedicated provider claim support.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

KPP business and general inquiries

Official page read
Phone800-917-4926

Business inquiries.

Fax

866-762-1014

Business fax; not prescription, prior-authorization or member clinical-document intake.

Published email

rxplans@kroger.com

General questions to Kroger Prescription Plans.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
1014 Vine Street Cincinnati, OH 45202

Published KPP contact address; no patient visits, prescription shipping or claims-mailing purpose established.

The source labels this number Business Fax even though its hyperlink uses a tel scheme. The digits agree; the source role remains fax.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

KPP pharmacy pricing appeals — MedImpact vendor

Official page read
Phone858-790-7165

KPP pharmacy pricing appeals handled by its stated vendor MedImpact.

Published email

mac@medimpact.com

KPP pharmacy pricing-appeal requests to MedImpact.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current KPP page directs pharmacy pricing-appeal requests to MedImpact’s portal, email or phone. This is not a general patient prior-authorization or specialty-prescription route.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

PPS mail-order business partnership inquiries

Official page read
Phone503-797-7349

Mail-order pharmacy business partnership inquiries.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The contact page labels this Partner with Us and Business Inquiries. It is separate from patient customer service, document fax and prescription status.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

PPS general-inquiry email — About page

Official page read
Phone

No phone listed for this route

Published email

fmppsquestions@fredmeyer.com

General inquiries; the source explicitly excludes sensitive patient information.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published by the About page’s Send Us an Email CTA. The Contact page separately publishes ppsquestions@ppsrx.com; equivalence or supersession is not established.

View source ↗ · Source checked 2026-10-22

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fax other

PPS written correspondence — FedEx and UPS

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
PPS - Postal Prescription Service 3500 SE 26th Ave Portland, OR 97202

Written correspondence via FedEx or UPS, as labeled on the contact page.

The source separately directs USPS mail to P.O. Box 2718. This courier address is not promoted as a patient-visit location or unrestricted prescription, controlled-drug or clinical-document submission destination.

View source ↗ · Source checked 2026-10-22

Report an update

pharmacy help desk

PPS website accessibility assistance

Official page read
Phone800-576-4377

Website accessibility assistance from the rendered PPS page footer.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

This footer service is not the PPS prescription-support, refill, pharmacy document-fax or prior-authorization route. No TTY number is inferred.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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