Health plans and insurers

Louisiana Blue (Blue Cross and Blue Shield of Louisiana)

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

prior authorization

Authorizations Department

Official page read

Phone800-523-6435Fax

800-586-2299

Published hours

Not published in this record

Product, plan and location

commercial · exchange
Louisiana

Mailing address

Not researched for this route

June 2026 Professional Provider Office Manual. Most requests must be submitted online; phone/fax only for exceptions (transplants, dental under medical, most out-of-state).

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Behavioral Health Authorizations Department

Official page read

Phone800-991-5638Published hours

Not published in this record

Product, plan and location

commercial
Louisiana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Customer Care Center (network providers)

Official page read

Phone800-922-8866Published hours

Not published in this record

Product, plan and location

commercial
Louisiana

Mailing address

Not researched for this route

Have NPI, member ID, DOB and date of service ready.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Pharmacy benefit drug authorizations (Express Scripts)

Official page read

Phone800-842-2015Published hours

Not published in this record

Product, plan and location

commercial
Louisiana

Mailing address

Not researched for this route

Also medical-benefit targeted medications via Express Scripts/Care Continuum same number.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax appeals

Standard Medical Appeals fax

Official page read

Phone

No phone listed for this route

Fax

225-298-1837

Published hours

Not published in this record

Product, plan and location

commercial
Louisiana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

fax other

Retrospective review authorization form fax

Official page read

Phone

No phone listed for this route

Fax

800-515-1150

Published hours

Not published in this record

Product, plan and location

commercial
Louisiana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

member services

FEP FEHB customer service (member line)

Official page read

Phone800-272-3029Published hours

Not published in this record

Product, plan and location

commercial
Louisiana

Mailing address

Not researched for this route

Federal Employee Program member line. PSHB: 844-275-2583.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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A request does not create an account or start a call. Use business contact information only. No patient information.

Louisiana Blue (Blue Cross and Blue Shield of Louisiana)

Authorizations Department

Behavioral Health Authorizations Department

Customer Care Center (network providers)

Pharmacy benefit drug authorizations (Express Scripts)

Standard Medical Appeals fax

Retrospective review authorization form fax

FEP FEHB customer service (member line)

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Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

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Louisiana Blue (Blue Cross and Blue Shield of Louisiana)

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.