PACE programs

McGregor PACE

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

eligibility benefits

PACE intake and enrollment

Official page read
Phone216-791-3580Published hours

Not published in this record

Product, plan and location

pace
Ohio

Published service area

McGregor PACE service area: Cuyahoga, Summit and Lorain counties.

Cuyahoga County, OH · Lorain County, OH · Summit County, OH · Area source ↗

Mailing address

Not researched for this route

The enrollment steps identify this intake number. Separate general information number 888-895-7223 is explicitly not for medical emergencies or participant details.

View source ↗ · Source checked 2026-10-22 · mcgregor faq ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Innermark claims status and provider portal

Official page read
Phone618-619-2184Published email

provideraccess@innermark.com

Provider portal registration for eligibility, authorizations and claim/payment status

Published hours

Not published in this record

Product, plan and location

pace
Ohio

Published service area

McGregor PACE service area: Cuyahoga, Summit and Lorain counties.

Cuyahoga County, OH · Lorain County, OH · Summit County, OH · Area source ↗

Mailing address
McGregor PACE c/o Innermark TPA PO Box 21002 Eagan, MN 55121

Provider claim submission

EDI payer ID 98481. Page labels processor change January 15, 2025 and portal changes February 1, 2025; routes apply to current published process.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Outside appointment authorizations

Official page read
Phone216-202-1654Published email

authorizations@mcgregorctr.org

Authorization requests with applicable clinical documentation

Published hours

Not published in this record

Product, plan and location

pace
Ohio

Published service area

McGregor PACE service area: Cuyahoga, Summit and Lorain counties.

Cuyahoga County, OH · Lorain County, OH · Summit County, OH · Area source ↗

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Inpatient hospitalization authorizations during business hours

Official page read
Phone216-339-1253Fax

216-916-4092

Published email

authorizations@mcgregorctr.org

Authorization requests with applicable clinical documentation

Published hours

Not published in this record

Product, plan and location

pace
Ohio

Published service area

McGregor PACE service area: Cuyahoga, Summit and Lorain counties.

Cuyahoga County, OH · Lorain County, OH · Summit County, OH · Area source ↗

Mailing address

Not researched for this route

Fax is for clinical documentation. After-business-hours authorization number is 216-791-3580; source says clinicians available 24/7.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Provider claim appeals and status

Official page read
Phone216-205-4016Published email

claims.appeals.pace@mcgregoramasa.org

Provider claim appeals; send personal information securely as instructed by source

Published hours

Not published in this record

Product, plan and location

pace
Ohio

Published service area

McGregor PACE service area: Cuyahoga, Summit and Lorain counties.

Cuyahoga County, OH · Lorain County, OH · Summit County, OH · Area source ↗

Mailing address
McGregor PACE 14800 Private Drive Cleveland, OH 44112 Attention: APPEALS

Provider claim appeals

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider W-9 documentation

Official page read
Phone

No phone listed for this route

Published email

w-9@mcgregorctr.org

Provider W-9 submission for payment setup

Published hours

Not published in this record

Product, plan and location

pace
Ohio

Published service area

McGregor PACE service area: Cuyahoga, Summit and Lorain counties.

Cuyahoga County, OH · Lorain County, OH · Summit County, OH · Area source ↗

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update

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