Hospitals and health systems

Medical City Healthcare

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

fax other

Health information management / medical records release (Medical City, shared services center)

Official page read
Phone844-481-0278Fax

844-481-0298

Published email

PARA.HCARecordsRequestTX@hcahealthcare.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
PO Box 290789 Nashville, TN 37229-0789

Patient medical records requests

Patient records requests with signed authorization and photo ID. Third-party (insurance, attorney, disability) requests: Dallas SSC, PO Box 290489, Nashville, TN 37229-0489. Physician STAT requests fax (786) 206-0841.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial billing — Medical City Dallas

Official page read
Phone866-656-8769Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Billing number on the Medical City Dallas phone directory; other Medical City hospitals list their own billing numbers.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Admissions — Medical City Dallas

Official page read
Phone972-566-7100Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Hospital admissions/registration. Admitting (Building A): (972) 566-6397.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Medical staff office — Medical City Dallas

Official page read
Phone972-566-7072Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Medical staff office for Medical City Dallas only.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Case management — Medical City Dallas

Official page read
Phone972-566-6739Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Hospital case management. Adult transfer center number withheld: Medical City Dallas and Medical City Children's directories show different digits (877-422-9337 vs 877-422-9377).

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medical records — Medical City Dallas campus

Official page read
Phone972-566-6528Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Campus medical records and HIM department line (same number on Medical City Children's page, which also lists records fax (469) 484-2006).

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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