MedStar Family Choice (DC)

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

MedStar Family Choice DC — utilization management and authorization questions

Official page read
Phone855-798-4244Published hours

Business days, 8 a.m.–5:30 p.m.

Product, plan and location

medicaid
District of Columbia

Mailing address

Not researched for this route

Alternate number: 202-363-4348. Messages outside business hours are addressed the following business day. Time zone is not specified.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

MedStar Family Choice DC — non-pharmacy and DME prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

202-243-6307

Non-pharmacy and durable medical equipment prior authorization.

Published hours

Not published in this record

Product, plan and location

medicaid
District of Columbia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

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fax prior auth

MedStar Family Choice DC — pharmacy prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

202-243-6258

Pharmacy prior authorization.

Published hours

Not published in this record

Product, plan and location

medicaid
District of Columbia

Mailing address

Not researched for this route

Infusion-specific applicability is not established by this source.

View source ↗ · Source checked 2026-10-22

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fax prior auth

MedStar Family Choice DC — substance-use authorization fax

Official page read
Phone

No phone listed for this route

Fax

202-243-6320

Inpatient and outpatient substance-use prior authorization.

Published hours

Not published in this record

Product, plan and location

medicaid
District of Columbia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

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prior authorization

MedStar Family Choice DC — inpatient concurrent review fax

Official page read
Phone

No phone listed for this route

Fax

202-243-6256

Inpatient concurrent review.

Published hours

Not published in this record

Product, plan and location

medicaid
District of Columbia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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